The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Business Services Clerk, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful experiences will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, assisting guests with the shipping, and receiving of packages, performing counter service functions and maintaining presentability, you play a crucial role in elevating the overall guest experience.

THE STARTING RATE: $16.50

THE SCHEDULE:  Part Time

Hours of Operation:

Mon - Fri: 8:00 am - 6:00 pm

Sat - Sun: 9:00 am - 4:00 pm

https://aria.mgmresorts.com/en/meetings-groups/business-service-center.html

THE DAY-TO-DAY:

Cultivate premium guest experiences assisting guests through phone calls and emails

Efficiently process and document all stored inventories of courier and drop-off parcels

Provide guest assistance in the processing and reviewing of all shipping and receiving

Ensure proper security and accuracy when releasing packages or facilitating delivery of packages

Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions

Perform the counter service functions including but not limited to: sending and receiving faxes, photocopying, computer workstation rentals, laptop, workstation printing, selling & promoting of retail items and collecting guest email addresses

Assist guests with workstation personal computer functions including Internet usage

Maintain interdepartmental communication and support services with Sales, Convention Services, Special Events and the Mail Center

Provide assistance and information for inquiries regarding business activities and locations of in-house or city-wide conventions

Facilitate exhibit, meeting and function set-ups in regard to package, freight and equipment delivery

THE IDEAL CANDIDATE: 

Must be a minimum of 18 years of age

Has prior experience with office functions such as photocopying, faxing, printing, laminating, packing, labeling, and shipping packages

Prior experience with Forbes guest service standards in a hotel/resort setting.

Has a flexible schedule and ability to work varied shifts, to include weekends and holidays

Previous customer service experience in a retail setting

Polished appearance and presentability

Bilingual

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14613

Are you ready to JOIN THE SHOW? Apply today!