Business Services Representative **Dupaco Community Credit Union** 1 Positions ID: BUSIN002765 Posted On 01/21/2025 **Job Overview** The Business Services Representative is responsible for developing new business and expansion of existing business relationships, coordinating and directing business cash management products and services including but not limited to Dupaco ACH (Automated Clearing House origination), business Visa, Business Online Wire, NetWork Deposit (RDC) and merchant services. Additionally, the individual will prepare and review the deposit account opening documentation for business deposit accounts. As a Business Services Representative, you’ll be responsible for expanding existing business relationships by connecting them with Dupaco’s various cash management products and services to best fit their needs. If you want a career where you make a difference, this opportunity is for you! **Dupaco Values:** + Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You. **You’ll be:** + Collaborates with various departments to expand cash management and merchant services offerings. + Responsible for correspondence, answering questions and performing follow-up with business member accounts. + Assist in preparing presentations, supporting materials and RFPs for business members. + Responsible for training member facing areas to meet with members to discuss appropriate products and services to meet the member’s needs. + Assist Cash Management with outbound calling on leads provided by the business lenders, Outreach & Education Representatives and accounts opened in our branches. + Responsible for meeting with members to discuss appropriate products and services to meet the member’s needs. + Provides a full range of professional and relationship support to business members. + Will have a basic understanding of IRA’s, specifically SEPS and Simples so that they can assist with retirement issues and help cross sell to DFS for 401(k) planning and HSA administration with our commercial members. + Will support Dupaco employee’s on business account opening procedures, Business Checking, business Visa and other cash management services. + Will review and assist with business documentation to ensure procedures were followed. + Assists in the development and implementation of new or enhanced cash management products and services. + Responsible for knowledge and understanding of applicable compliance and regulations pertaining to scope of responsibility. + Perform other duties as assigned. **You’ll need:** + Two plus of experience with cash management and or retail banking experience and sales/business management required. + Ability to assume responsibility and solve problems in a fast pace environment. + Must maintain confidentiality in all credit union matters. + Must be self-starter with high energy and motivation. + Excellent written and verbal skills to professionally communicate with staff. + Ability to make sound decisions with a thorough knowledge and understanding in credit union policies and procedures. + Extensive knowledge of all Dupaco products, services and operating procedures. + Ability to solve problems in a timely manner. + Must be familiar with financial regulations. + Strong technology background. Primary Contact 114365 Matt Hostert Senior Recruiting Specialist, Human Resources 563-557-7600, ext. 2564 Phone Phone Phone Fax mhostert@dupaco.com Email True False True **Job Details** Categories Banking/Mortgage/Financial Services Location Cedar Falls, IA Job Type Employee Full/Part Full Time Company ID 986 Job REQ # BUSIN002765 \# Positions 1 Start Date 20250121 End Date 20250227 Featured Job TH Ad TH Comments **Similar Jobs** Member Solutions Representative Dupaco Community Credit Union Consultant - Governmental Advisory Services - Remo Eide Bailly Member Service Representative (Bilingual - Spanish Dupaco Community Credit Union SVP, Business Lending Dupaco Community Credit Union IRA Representative Dupaco Community Credit Union Customer Service Representative Fidelity Bank & Trust Customer Service Representative Fidelity Bank & Trust Assistant Professor - Regional Dairy Business and University of Wisconsin-Platteville **Share this Job** Dupaco Community Credit Union **About the Company** Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union. It’s people helping people. Learn more about us at www.dupaco.com (https://www.dupaco.com/about/) . **A Dupaco career is different.** We’re a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members’ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver. Our culture is built to empower and inspire you every single day. When you get here, you’ll know that your voice is valued and heard. And you’ll find new and unique ways to make a positive impact just by being you. See more perks you'll love (https://www.dupaco.com/about/dupaco-careers/) _Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability._