We get it: job searching takes time and attention. At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking a Partner Account Level Support (PALS) **Business Specialist** to work at our financial services client in Farmington Hills, Michigan. This opportunity could be the one you’ve been looking for. **Pay Rate:** $20.00 per hour **Contract:** 6 months **Work Schedule:** M-F 8:00am-5:00pm (1-2 days remote, 3-4 days in person) **Why you should apply to be PALS Business Specialist:** + Join a premier financial services institution known for its commitment to excellence and customer satisfaction. + Be part of a high-performing team that supports high-value, high-revenue generating customers. + Gain experience handling complex and multi-level relationships with significant financial impact. + Opportunity to work with advanced internal systems such as TRiO, HOGAN, and ECIS. **What’s a typical day as PALS Business Specialist? You’ll be:** + Performing analysis of new account requests for complex entity formations such as acquisitions, mergers, escrows, trusts, property management, and other specialty accounts to ensure compliance with procedural, legal, and Anti-Money Laundering (AML) requirements. + Reviewing and comprehending complex documentation and escalating issues to appropriate resources as needed. + Meeting or exceeding key performance metrics while handling a high volume of requests. + Performing analysis of maintenance requests such as signer changes, title changes, and account service requests to ensure compliance with procedural, legal, and AML requirements. + Gathering relevant information from internal and external sources and communicating any outstanding regulatory or compliance issues to management. + Preparing quality documentation and applying requested changes to accounts using internal systems within established service level agreements. + Analyzing multiple servicing requests including debit cards, issuing cashier checks, telephone transfers, and research of transactions to include possible fraud/loss cases. + Performing due diligence relative to procedural, regulatory, and legal requirements. + Scanning account documentation and regulatory required CIP/BO documents to deposit account legal repository within established timelines. **This job might be an outstanding fit if you:** + Have a High School diploma or GED. + Possess 3 years of banking/financial service industry experience. + Have 4 years of customer service experience. + Have 1 year of experience utilizing Microsoft Office Products including Word, Excel, and Windows-based applications. + Have attention to detail, the ability to set priorities and meet deadlines, and strong problem-solving and communication skills. **What happens next:** Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be PALS Business Specialist today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.