JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOALS

Set up Standard Operating Procedures for all soft services activities and ensure compliance at site.Must be able to recognize system shortcomings and respond to operational and emergency situations.Ensure client SLA & KPI achieved with highest level of customer satisfaction.Appropriate checks and control measures for all vendor staff activity and tracking mechanism

DUTIES AND RESPONSIBILITIES

Ensure Deep cleaning activities are undertaken in accordance with the schedule.Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations.Ensure all the Helpdesk tickets are tracked and closed within SLA to achieve the client satisfaction scores.Provide training to on-site teams on equipment procedures and implementation.Support service delivery teams on equipment maintenance and upkeep.Conduct regular audits to ensure that the procedures are being followed and updated as required.Ensure and coordinate for adequate material availability and to maintain the stores to keep inventories of all HK materials without any interruptions. Ensure compliance with statutory regulations on fire, health, and safety standards.Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.Maintain equipment database for site and have proper inventory management for the materials.Prepare / provide input to the site monthly report to be submitted to client

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIES Territory qualifications in property, building or facilities management required.Excellent people skills and ability to interact with a wide range of client staff and demands.Demonstrated experience with tendering and service improvement initiatives required.Knowledge on basic safety standards at workplace and eye for details to bring in improved standards on cleaning activities. Knowledge of Strong PC literacy and proven to manage daily activities using various systems.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.