JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Project Administration and Reporting

Schedule meetings/conference rooms, maintain calendars, etc. for project relocation team (primarily RPM Lead)Receive and process client requests via the work order system, triage escalations appropriatelyAssist in entering and processing information as part of relocation project issue tracking and resolution

Move/Project Management

Proactively manage project-related issues on account or assignmentCoordinate scheduled event with facilities and project management, client, IT and all parties involved in relocations, etc.Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and proceduresCoordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancementsIdentify outstanding issues associated with project and communicate to Relocation Project Management leadReceive and process client move requestsCreate and distribute move communications/move packets and labels to clients   Perform pre-move and move day duties to include but not limited to: Pre and post-move inventory/check-out/check-ins, furniture inventory, hanging move signage and supervising moversAssist in entering and processing information during post-move help desk  Ensure all move management activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures  Coordinate scheduled move activity with property management, facilities management, all parties involved in moves, etc. Coordinate work order and small project execution with installers/trades, includingEnsure data accuracy within relocation management and CAFM systems

Client Communication and Management

Project a confident and professional attitude when communicating with clientSpeak in clear and concise manner when responding to client questions and follow-up with precise resolutions when reached by team leadDemonstrate good listening techniquesDemonstrate consistent focus toward client satisfaction

People Management, Leadership, and Teamwork

Work with assigned team to achieve project objectivesPerform assigned tasks under direct supervision

Miscellaneous

Any and all other duties and tasks assigned.Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.

Location:

On-site –Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.