Essential Functions
Provide exceptional business support for order fulfillment, ensuring accuracy and efficiency in handling orders, and customer inquiries.
Respond promptly to customer inquiries via phone and email, delivering detailed and accurate information regarding purchase orders, sales orders, returns, credits, and shipping statuses.
Collaborate with the sales team to coordinate and compile responses to Requests for Proposal (RFP), Request for Quotation (RFQ), and Request for Information (RFI).
Coordinate and monitor inbound and outbound shipments to ensure on-time delivery and smooth logistics operations.
Track shipments, resolve any delays, and proactively communicate status updates to key stakeholders.
Maintain and manage inventory levels, ensuring stock availability and proper handling of goods.
Establish and maintain effective communication with suppliers, vendors, and transport companies to ensure seamless supply chain management.
Required/Preferred Education and Experience
Previous experience in business support, supply chain management, or customer service is a plus.
Strong organizational skills and attention to detail.
Excellent communication skills in both written and verbal.
Ability to work independently as well as part of a collaborative team.
Problem-solving mindset with a proactive and solutions-oriented approach.
Ability to manage multiple tasks simultaneously and prioritize effectively.
About Us
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!