Description We are looking for a Business Services Clerk to join our team in El Cajon, California. In this role, you will be expected to manage customer inquiries, maintain customer records, and process applications meticulously. This position offers a short term contract employment opportunity. Responsibilities: • Manage and address customer inquiries and complaints effectively • Process and review customer credit applications with high precision and efficiency • Maintain and update customer credit records regularly • Present information effectively to internal departments and large employee groups • Conduct research and analysis of incoming data entry requests • Review data from completed forms or documents for accuracy and completeness • Review audit reports and resolve errors to ensure the integrity of information • Identify problems with database management policies and procedures, and provide input for revisions • Provide direction or assistance to field personnel regarding data requirements and paperwork status • Ensure all company policies and procedures are up-to-date and provide suggestions for workflow process improvements • Train other employees in Data Entry, if required • Utilize technology applications proficiently • Demonstrate a team and customer service orientation at all times. Requirements • Possess strong Customer Service skills to effectively communicate and meet client expectations. • Proficient in Data Entry, ensuring accurate and efficient input of information. • Capable of conducting Training sessions for new employees or current staff. • Knowledge of Procedures and Policies to ensure compliance with company standards. • Ability to conduct Research to support business operations. • Comfortable handling Paperwork and Correspondence related to business transactions. • Able to Perform Ad Hoc Financial tasks as needed. • Possess proficient Typing skills for efficient documentation. • Familiarity with Microsoft Office Suites for daily tasks and operations. • Experience handling Complaints in a detail oriented and timely manner. • Understanding of Company Policy and Workflow Processes. • Knowledge of business Principles to support decision-making processes. • Experience in Database Management to organize and maintain company data. • Strong Analytical Skills for problem-solving and decision making. • Proficiency in Language Interpretation to facilitate communication in a diverse work environment. • Ability to make Revisions to existing documents or procedures as needed. • Experience creating Audit Reports to ensure compliance and accuracy. • Knowledge of Commissions and how they impact financial operations. • Ability to Provide Input on business decisions or processes. • Skills to Resolve Errors in data entry or other business processes. • Ability to Write Routine reports or correspondences. • Experience with Photocopying/Scanning documents for record-keeping purposes. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .