PHOENIX, Arizona, USA
12 days ago
Business Systems Analyst, Retail Systems

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

Leslie's, the leading and most trusted direct-to-consumer brand in the U.S. pool and spa care industry since 1963, is seeking a passionate and experienced Manager of Enterprise Applications to join our growing team.

We are seeking a detail-oriented and analytical Business Systems Analyst to support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that Xstore solutions meet business needs and align with organizational goals. This role requires a deep understanding of POS systems, excellent communication skills, and the ability to analyze and translate business requirements into actionable technical specifications.

Responsibilities:

Work closely with stakeholders to understand business needs, processes, and challenges related to retail and POS operations. Translate business requirements into functional and technical specifications for Oracle Xstore POS solutions. Conduct gap analyses to identify areas where current systems do not meet business needs. Collaborate with technical teams to design and propose solutions that align with business goals. Create detailed documentation, including process flows, use cases, and system diagrams. Define and document system configurations, workflows, and integration points. Support the implementation of Xstore POS systems, ensuring alignment with requirements. Assist in developing and executing test plans, including user acceptance testing (UAT), to validate functionality and performance. Identify and resolve issues during testing and deployment phases. Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress. Provide regular updates to stakeholders on project status, risks, and issues. Monitor the performance of Xstore POS systems and recommend improvements to enhance efficiency and functionality. Provide ongoing support and training to end users and business teams. Troubleshoot and resolve system-related issues in a timely manner. Analyze existing business processes and identify opportunities for improvement using Xstore capabilities. Stay updated on Oracle Xstore features and industry trends to propose innovative solutions.

Qualifications:

Bachelor’s degree in Business Administration, Information Technology, or a related field. 5+ years of experience in business analysis, with a focus on retail systems or POS platforms. Hands-on experience working with Oracle Xstore POS. Strong understanding of Oracle Xstore POS functionality, configuration, and integrations. Proficiency in writing SQL queries for data analysis and reporting. Experience with system integration methods (APIs, ETL, etc.) and middleware platforms. Familiarity with retail operations, including sales, inventory, and customer service workflows. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Experience working with Oracle Retail Suite or other retail systems. Experience with Mobile POS / Xstore Lite is a plus. Familiarity with Agile or Scrum methodologies.

Leslie's provides a robust benefits package, including:

Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company-paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company-paid short-term disability and voluntary long-term disability insurance. Pre-tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Ten (10) paid holidays, including a floating personal day. Employee assistance and wellness programs. Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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