NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1 SG-18, Business Systems Analyst Trainee 2 SG-16, Business Systems Analyst Trainee 1 SG-14(NYHELPS) Item# 00266 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $82656 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 110 STATE STREET City Albany State NY Zip Code 12236 Duties Description • This position resides on the Business Analysis Team in the Bureau of Program Management Office within the Chief Information Office.Requirements Management for IT Projects• Assist with organizing and facilitating enterprise or division-specific requirements elicitation sessions for IT projects ensuring stakeholder needs are understood.• Act as recording analyst at requirement workshops. • Prepare written documentation to support the understanding of the business and stakeholder requirements such as process models, data models, use cases, and technical specifications. • Coordinate and participate in user acceptance testing. • Develop training materials for users related to business systems implementation.Business Process Improvement• Assist with conducting business process improvement (BPI) projects.• Prepare written documentation to support the understanding of the "as-is" state and development of a "to-be" process.• Observe and document the steps in the “as-is” process. • Assist with identifying key performance indicators (KPI) as well as other metrics, which will provide a greater understanding of the return of investment (ROI) for each project.Promote Business Analysis Maturity• Assist in establishing and maintaining business analysis methodologies.• Assist with developing consistent approaches and best practices for business analysis.• Participate in business analysis training activities.• Participate in the Office of the State Comptroller (OSC) Business Analysis Community of Practice.• Assist with IT Governance Committee activities, including but not limited to, recording action items and outcomes. • Continue professional development through attendance at meetings. • Assist with a variety of administrative tasks related to the business analysis office. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:For appointment to the BUSINESS SYSTEMS ANALYST TRAINEE 1 (equated to SG-14), you must have: A Bachelor’s or higher degree.For appointment to the BUSINESS SYSTEMS ANALYST TRAINEE 2 (equated to SG-16), you must have: A Bachelor’s or higher degree AND ONE year of professional experience as described below*.For appointment to the BUSINESS SYSTEMS ANALYST 1 (full journey level, SG-18), you must have: A Bachelor’s or higher degree AND TWO years of professional experience as described below*.*Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:• Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.The following activities are NOT considered qualifying experience:• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.• Development of instructional materials and classroom training.• Help desk duties including troubleshooting, resolving user issues, and providing customer service.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1, 52.6, or 70.4 of the Civil Service Law.Transfer:For 70.1, 52.6, or 70.4 transfer to a Business Systems Analyst 1, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above, SG-14 or above for a Trainee 2, SG-12 or above for a Trainee 1, depending on qualifications.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-18 position. 55b/55c Program appointment:This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)Traineeship salary information: The position may be filled at the Business Systems Analyst Trainee 1 equated to SG-14 ($52,198), Business Systems Analyst Trainee 2 equated to SG-16 ($58,247), or full performance Business Systems Analyst 1 SG-18 ($65,001) based on the candidate’s education, experience, and previous state service. Salary is nonnegotiable. Candidates hired at the trainee level will be advanced to the full performance Business Systems Analyst 1 SG-18 following successful completion of the traineeship Additional Comments Knowledge, skills, and abilities: • Demonstrates passion for business analysis. • Demonstrated experience using recognized business analysis elicitation techniques to elicit requirements (e.g. business, stakeholder, solution, and transition); and determine required operational services from business users as the foundation for the solution to the organization's business needs (e.g., brainstorming, interviewing, observation).• Demonstrated experience using recognized business analysis methodologies to design solutions aimed at improvements by elevating the efficiency and effectiveness of the business processes (e.g., business process improvement, business process modeling, data modeling, fit-gap analyses, or functional designs).• Strong facilitation and organizational skills. • Excellent verbal and written communication skills. • Demonstrated ability to work with others to analyze problems quickly and develop the best solutions options.• Demonstrated ability to be flexible, to adapt to change, and work well in a participative, team-oriented environment with diverse assignments; and • Business analysis training, membership/participation in the International Institute of Business Analysis and professional communities of practice.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity. Name Jane Rost Telephone 5184741924 Fax (518)-486-6723 Email Address Jobs@osc.ny.gov Address Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/business-systems-analyst-1-trainees/022508, Reference Item #00266-JER on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative: Division Contact: Jamie Bess Email Address: CIO_HR@osc.ny.gov