Johnson & Johnson Innovative Medicine is recruiting for a Business Systems Analyst located in Pittsburgh, PA. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential. At Johnson & Johnson, we all belong. Purpose: The Business Systems Analyst (BSA) is part of the Patient Service Center Implementation team. The BSA is responsible for managing the build and implementation of new integrated technology systems as well as enhancements to existing systems. This role will define system requirements, partake in solution design and build, develop testing plans, create testing scripts, workflow management and own the testing and system implementation processes while working collaboratively with the stakeholders. This person should be a highly motivated self-starter with the ability to work within a team environment and independently. The ideal candidate is well versed in IT program operations, integrated technology releases both new and enhancements and has exposure to HUB workflows. Responsibilities: + Drive project scope, goals, deliverables, and timelines that support business objectives in collaboration with senior leadership, business and technical stakeholders. + Understand business needs and translate them into system requirements. + Communicate impact and recommendations to stakeholders. + Identify system problems, explore potential solutions, design and implement solutions. + Lead system and data validation efforts, requirements gathering, and including point-to-point and end-to-end scenario testing. + Collaborate with internal and external teams to understand user needs to propose system solutions, create real scenarios for testing and complete signoff + Coordinate technology releases including testing activities with stakeholders to ensure successful launch of projects + Test case development for a variety of technology solutions + Review operational requests, develop project requirements, coordinate product development and implementation in a timely manner. + In conjunction with OPS review the impact of the solutions on workflow + Provide training guidance and operational support with technology enhancements. + Conduct post-implementation retrospect, identifying lessons learned and opportunities for future enhancements. + Partner with project managers to ensure milestones are met. + Lead the development of project documentation and ensure implementation milestones and deliverables are met. + Promote and cultivate meaningful and professional interactions among team members + Develop a deep knowledge of HUB workflows and operational processes + Supports implementation and testing activities across the team to ensure successful launch of projects **Qualifications** Required Qualifications: + Bachelor degree or relevant experience + 3+ years of experience developing healthcare workflow solutions + Previous experience in system releases and testing + Demonstrated ability to work independently and meet goals + Ability to collaborate on solutions with stakeholders + Ability to develop strong working relationships with internal and external stakeholders + Strong verbal and written communication skills + Strong organizational skills with attention to detail + Ability to proficiently use Microsoft Excel, Outlook and Word Preferred Qualifications: + Previous experience in specialty pharmacy and/or HUB services + Experience with project management + Salesforce and telephony experience a plus Work Environment This job operates in a professional office environment and teleworking from the employee’s home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee’s teleworking space should be separate and distinct from their “home space” and allow for privacy. The company expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in the office or teleworking is contingent upon the needs/priorities of the company and will vary based on those needs/priorities. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.