Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit or follow us on , (formerly Twitter), or .
Attentive’s growth has been recognized by , and all thanks to the hard work from our global employees!
About the Attentive TeamHave you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.
We’re building big things!  Check out our tech blog here:
About the RoleThe Business Systems Analyst will be a key contributor on the Revenue Technology (“RevTech”) team, responsible for managing the scale, maintenance, improvements, and architecture of Salesforce and associated integrated applications. The Business Systems Analyst partners with business stakeholders to execute against short and long term needs, ensuring optimal configuration of applications in alignment with business needs. The role combines strategic responsibilities with hands-on technical work and day to day execution to drive innovation across the company, with a primary focus on Salesforce and its ecosystem.What You'll AccomplishGather requirements from business stakeholders and refine into actionable items for technical development or researchDevelop and implement basic Salesforce changes that deliver a solution to business problemsUnderstand business and technical priorities and ensure alignment with cross-functional teams and business stakeholdersUnderstand our Salesforce data points and their impact on data dependent processes, automation, and analysesOwn the maintenance and enhancement of essential processes within Salesforce and the Business System technology stackProvide support to team members on overall system design, integrations and enhancementsYour ExpertiseBachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience3+ years of experience implementing, configuring, and managing Salesforce environmentsKnowledge of Salesforce object schema and relationship with the ability to build Salesforce Reports or query data using SOQLExperience analyzing large data set using  Excel or Google SheetsExceptional problem solving and analytical skills in relation to user processes and system gapsFamiliarity with project management methodology such as Scrum-Agile and KanbanUnderstand system integration and ETL processesStrong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organizationNice To HavesExperience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or ZapierExperience with Salesforce CPQ implementation and management is a plus but not requiredDemonstrated ability to work effectively within a team in a fast-paced environmentDemonstrated ability to set proper time and resource expectations with stakeholdersWorks effectively and diligently with or without deadlinesYou'll get competitive , from health & wellness to equity, to help you bring your best self to work.
For US based applicants:- The US base salary range for this full-time position is $84,000 - $101,000 annually + equity + benefits- Our salary ranges are determined by role, level and location
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Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s success
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If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.