Description As a Business Systems Analyst II, you will play an integral role in the configuration, testing, and documentation of Banner system modules. You will collaborate across departments to analyze and implement technological solutions that enhance business processes and operational efficiency within higher education. This role requires a detail-oriented professional with strong problem-solving skills to support end users, coordinate improvements, and maintain compliance with system integrity and performance standards. NOTE: This role is on-site in Kansas City, MO. NOTE: This role requires prior higher education experience. Key Responsibilities: System Configuration and Maintenance: + Configure, set up, and document functionality within Banner systems for assigned functional areas. + Modify software systems, design/update queries, and ensure system integrity through regular testing. + Extract and enter data into systems while maintaining data security and quality standards. + Analyze business process improvements and ensure updated systems align with organizational goals. Business Process Analysis: + Research and evaluate new software technologies and current business processes for optimization. + Identify and propose innovative solutions to enhance performance and data quality. End-User Support and Training: + Provide general and technical support to end users, including troubleshooting and resolving software issues. + Develop and deliver training programs for new systems and workflows to ensure user proficiency. Documentation and Reporting: + Prepare and maintain detailed reports, training materials, process calendars, and system documentation. + Use databases and online systems to compile, analyze, and present findings for strategic recommendations. Communication and Collaboration: + Serve as a liaison between end users, IT departments, and external personnel to facilitate operations and resolve technical problems. + Coordinate effectively to communicate technical information and implement business solutions on time. Requirements Required Qualifications: Educational Background: + Bachelor’s degree in computer science or a related field and 3+ years of experience in application development, system solutions, or related areas. + OR Associate’s degree in computer science or a related field plus 5+ years of relevant experience. Experience Areas: + Functional knowledge in domains such as Student Finance, Financial Aid, Enrollment Services, HR, Payroll, Accounting, or Grants. + Familiarity with ERP software systems, such as PeopleSoft or Banner, is essential. Preferred Qualifications: + Experience with institutional computing applications and reporting tools. + Familiarity with student lifecycle management, financial aid regulations, academic programs, and key administrative processes. Skills and Competencies: + Strong proficiency in analyzing business processes and workflows. + Ability to troubleshoot and resolve issues effectively. + Advanced problem-solving skills with qualitative and quantitative research techniques. + Expertise in creating documentation and analyzing statistical and process-based data. + Excellent communication and interpersonal abilities for training and liaison duties. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .