**Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:** **Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute** **Annual incentive bonus plan based on company achievement of goals** **Time away from work including paid holidays, paid time off and volunteer time off** **Professional development courses, mentorship opportunities, and tuition reimbursement program** **Paid parental leave and adoption leave with adoption financial assistance** **Employee discount program** **Job Description Summary:** The Business Systems Analyst III is responsible for using their knowledge of software programs and business acumen to provide detailed analysis to complex business problems. This individual will anticipate business needs and develop solutions to improve processes and functionality for our business. This individual will also provide end user support for applications and their interfaces. **Job Description** + Lead in designing, documenting and evaluating information system solutions, considering functionality, data, security, integration, infrastructure and performance + Leads requirements gathering sessions and requirements review sessions with business stakeholders and technical development team based on an understanding of both business processes and current/proposed system functionality. Ensures that project requirements are gathered, documented, approved and managed. + Translates business needs into a high-level functional design and technical requirements of the system; documents the design in the form of user stories and / or use cases; defining solution acceptance criteria that supports the requirements. + Drives opportunities to improve the design and usability of the current system thru the analysis of requirements, end user workflows, and technical specifications. + Provides low-fidelity mock-ups / wireframe designs of functional requirements. + Provide subject matter expertise on suite of solutions across multiple business areas. + Ensure that functional and technical requirements are understood, approved and managed throughout the project life cycle, including traceability to the test plans that validate them. Assists with system testing as needed. + Drives regular demonstrations to both IT and business stakeholders. Provides subject matter expertise on given solutions. + Research and solve technical problems of complex scope based on an in depth understanding of systems and systems functionality.Engages vendors as needed, executing timely follow-ups and driving vendor accountability. + Assists the IT testing team with planning and coordination of user acceptance with stakeholders. Works closely with the IT testing team to ensure a smooth testing process. Provides input to the IT testing team on various testing scenarios and test data preparations. + Works closely with IT Testing team to ensure a smooth testing process.Reviews test cases that are planned and executed. May be accountable for root cause analysis of defects found during testing + Drives future solution strategies collaborating with Enterprise Architecture + Provides guidance to user community on best utilization of solutions to meet their needs. Makes recommendations regarding how to use technology to accomplish business goals + Coordinates and facilitates across multiple business units and technology teams on complex solutions. + Performs feasibility analysis based on an understanding of proposed functionality + Performs other related duties as assigned + Creates and Maintains application and system documentation. + Builds and maintains strong relationships with external partners and across various levels within the organization. + Performs as a lead over community of practice groups to collaborate on strategy, standards, and areas for improvement. + Mentors and coaches less experienced employees in similar roles. **Minimum Qualifications** + Bachelor’s degree from an accredited university or college in business administration, computer science, information systems or a related academic field or equivalent combination of education and experience. + Deep knowledge of the software development lifecycle and structured software development methodologies. + Expert experience in Office 365 suite of products + Experience working in a team environment + Strong initiative, willingness to play any role necessary to help the team be successful + Moderate to advanced experience working in Azure Dev Ops (or equivalent software) + Advanced ability to query and analyze data. 5+ years' experience using SQL to query data from a database; understanding of types of joins and join criteria. Proven ability to analyze data of complex scope and structure. + Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment + Advanced experience with Agile, Scrum and Kanban frameworks + Excellent verbal and written communication skills with ability to explain technical concepts to lay audiences. + Excellent planning, organizational, and time management skills with no supervision / direction + Exceptional critical thinking, problem-solving and analytical skills, including ability to think strategically + Experienced in writing requirements for system integration projects of large scale and complexity. + Ability and desire to quickly learn and retain new information + Extensive understanding of application architecture. **Preferred Qualifications** + Experience with Healthcare concepts and / or Health Insurance industry + Master’s degree in business administration, computer science, information systems, or a related academic field **Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.** **At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!** **Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to** Recruitingteam@bluekc.com . EOE/M/F/Vets/Disability Affirmative Action Employer Equal Opportunity Employer Know Your Rights: Workplace Discrimination is Illegal (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf) E-Verify Participation Equal Employment Opportunity/Nondiscrimination/Affirmative Action Policies (https://bluekcmemberportal.azureedge.net/pdf/2024/EEO-Policy-2024.pdf) IER Right to Work FMLA (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) Pay Transparency Employee Polygraph Protection Act (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)