Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us. Department Summary: Are you passionate about business processes and their impact on various government sponsors’ work? Do you enjoy solving complex problems in a team environment? Do you want to work on behalf of the public good? The MITRE Business Process Innovation department may be for you! Our department is a part of MITRE’s Enterprise Strategy and Transformation (ES&T) Innovation Center. We offer process engineering and business innovation knowledge and capabilities across the MITRE enterprise to enhance effectiveness and sustain transformational impact for our government sponsors. The ES&T Innovation Center is a growing team of approximately 200 professionals collaborating to drive targeted and enduring change within an enterprise; work with sponsor leaders to reimagine and solve complex problems while anticipating future challenges or opportunities; and guide sponsor improvements to processes, strategies, technologies, and organizational systems. Roles & Responsibilities: + Analyze alternatives to improve future business operations for federal departments + Conduct interviews to elicit business requirements + Use qualitative analysis methods to find trends, themes, and similarities + Develop trusted strategic partnerships with key customers and stakeholders + Assess the alignment of services and technology with desired business/mission strategies and objectives + Help organizations use diverse teams of customers and stakeholders to ideate, select, define and iterate solution concepts to complex problems + Assist internal innovation partners in advancing innovation frameworks and methodologies within enterprise transformation environments + Partner with leadership (internal and external) in defining and communicating their vision for major organizational transformations + Work with partners to explore potential and actual operational implications of introducing an innovation (e.g. a new technical solution) + Share and present your developed ideas to team members Basic Qualifications: + BS with a focus on in Management Sciences, Information Systems Management, Business Analytics, Decision Sciences, Engineering Management, Industrial Engineering, Business Innovation, Business, Psychology (human factors), Design, or other business problem-solving disciplines and a minimum of 2 years of related experience; or an advanced degree without experience; or an equivalent combination of related education and work experience. + Familiarity with two or more of the following areas: + Business Innovation + Design Thinking + Human Centered Design + Service Design + Lean Startup + Innovation Management + Strategic Foresight + Business Process Improvement + Qualitative Analysis Methodology + Must be a US citizen capable of obtaining and maintaining a US Government security clearance (Secret or DHS Fitness). + This position requires a minimum of 50% hybrid on-site Preferred Qualifications: + MBA preferred. + Experience working in complex environments. + Certified in Design Thinking, Entry Certificate in Business Analysis (ECBA), or Lean Six Sigma + Preference given to candidates holding current / active US Government security clearance(s). This requisition requires the candidate to have a minimum of the following clearance(s): None This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): None Work Location Type: Hybrid MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. 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