Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.
Essential Functions and Responsibilities
Deliver revenue expectations in line with overall hotel budgetCreate and implements sales strategy per transient sub-segment within direct sales through historical analysis and market intelligence in order to maximize profitabilityTo respond promptly to all inquiries and correspondence from customers, prospects and lead referralsSells and generates revenues within the transient market – specifically Consortia’s, Travel Management Companies, and independent travel agencies.Implement a strategic plan that targets long-term staysBuild and maintain strong client relations and developing accounts to increase market share across all revenue streams – locally, nationally and internationallyPartner with DOSM to ensure marketing for all consortia agencies is in line with Loews Hotels & Co.Works closely with revenue management team to create and implement promos and sales driven incentives to clients in transient sales segmentsParticipate in Roadshows and Trade Shows to promote Loews Regency, build client relationships and identify new business.Schedule ongoing customer entertainment, site tours and events for potential and existing key customers.Be responsible for and implement a sales action plan for the development of agency sales calls/visits.Develop strong working relationships with hotel department heads and operational areas.Provide weekly and monthly reports of sales calls, data and comp set hotel as requested by DOSM.To learn differing methods of sales and needs of markets solicited with specific concentration and emphasis on assigned marketsSupportive Functions and Responsibilities
· Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels in a professional manner at all times.
· Promotes and applies teamwork skills at all times
· Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
· Is polite, friendly, and helpful to guests, management and fellow employees
· Executes emergency procedures in accordance with hotel standards
· Complies with required safety regulations and procedures
· Attends appropriate hotel meetings and training sessions
· Maintains cleanliness and excellent condition of equipment and work area
· Complies with hotel standards, policies and rules
· Recycles whenever possible
· Remains current with hotel information and changes
· Complies with hotel uniform and grooming standards
Specific Job Knowledge, Skills, and Abilities
· Superior communication, presentation, negotiation and time management skills.
· Working knowledge of Microsoft Office, Lanyon, Opera, Agency360, Synxis
· Minimum of 1 years of hotel sales experience – ideally group and or Business travel.
· Position will require travel to other cities and countries to showcase Loews Regency New York to agencies.
· High School Diploma or equivalent required. Bachelor’s degree in hospitality management or similar/applicable discipline preferred.
Salary range for this position, based on experience, is $76,000.00 to $95,000.00.