Complete Description:
This position assumes full responsibility for all management support functions associated with the initial evaluation, proposed systems engineering design, budgeting, procurement, construction, implementation, and user training.
• Acts as liaison between the Office of the Chief Technology Officer/DC-Net and Local government leaders with focus on expanding DC-Net services to the Local government. Establishes positive working relationships with Local government agency decision-makers, information services, and program staff and serves as an advisor/ombudsman in efforts to conduct long and short term information planning sessions, develop ongoing information technology strategies, and design/select value offering solutions.
• Strategizes innovative methods for marketing DC-Net products and services to new and existing customers; develops and enacts plans for implementation and measures effectiveness of marketing and outreach efforts directed at the local agency community.
• Presents DC-Net/OCTO value and positioning of solution in customer relevant and competitor differentiated manner
• Leads contract/MOUs (Memorandum of Understanding) full cycle that includes negotiations, pricing quotes, MOU/contract development, SOWs, budgets, procurement, and implementation of the project.
• Ensures that implementation of project deliverables are on time and within budget.
• Ensures procurement for each project is delivered on time and communicate with vendors and customers on the delivery.
• Exhibits demonstrated sales/revenue growth success with customers.
• Performs the complete oversight function of District IT-related management for alignment with program goals and priorities, District IT direction, and District IT standards; quantifies cost benefits; financial analysis, ROIs, identify performance measurements for success and methods for ongoing review; identifies measurable performance improvement expectations as a result of plan or project deployment.
• Strategizes and plans/develops DC-Net telecommunications product/service offerings, performs competitive market research and business/pricing analysis (including total cost of ownership and return on investment calculations), and contributes to product roadmap decision-making in support of the Local government venue.
• Produces accurate, thorough, well-organized, and clearly-written proposals/RFPs; interacts effectively with technical experts and leverage complex technologies and concepts into end-user value and application.
• Makes presentations to prospective customers; works closely with DC-Net multimedia team to enhance DC-Net's image and multimedia profile; contributes expertise in the production of user materials, including: customer/agency profiles, informative videos, slideshows, providing scripts and other support as needed.
• Creates and implements a products/services communications strategy that defines objectives, audience/customer needs, and best format for communication to local government entities (web, multimedia, other electronic, or print).
• Maintain assigned portfolio of existing and prospective accounts and develop and execute an account plan for each account within the portfolio.
• Works with DC-Net groups to analyze, document, and monitor processes and workflows to identify opportunities for greater efficiencies and process improvements; creates and maintains process documentation in compliance with best practices and standards.
• Performs other duties as assigned.
Behavior Characteristics:
Must possess excellent communications skills, organized; Possesses excellent technical and marketing-based writing skills in the field of telecommunications; Strong oral and written communication, interpersonal, and team leadership skills; Strategic plan
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Bachelor’s degree
Required
Documented experience interacting within Local government agencies
Required
5
Years
3 - Expert
Experience working in Telecommunications field
Required
5
Years
3 - Expert
Excellent customer service and sales skills, with the ability to identify individuals who can initiate an order or influence a buying decision
Required
6
Years
3 - Expert
Strong oral and written communication, interpersonal, and team leadership skills
Required
5
Years
3 - Expert
Business Development skills/management
Required
5
Years
3 - Expert
able to interact effectively with technical experts and leverage complex technologies and concepts into end-user value and application.
Required
6
Years
3 - Expert
Experience producing accurate, thorough, well-organized, and clearly-written proposals/RFPs
Required
6
Years
3 - Expert
Knowledge of business and operational processes; Contract/MOUs processes (negotiations, signing, implementation, payments)
Required
6
Years
3 - Expert
In depth background involving budgetary development, financials analysis and solvency, and compliance and ROI determination
Required
6
Years
3 - Expert
Strategic Planning
Required
5
Years
3 - Expert
Ability to coordinate and design consistent, uninterrupted informational flows and documentation across multi vendor architectures involving...
Required
5
Years
3 - Expert
...critical voice, data, video, and wireless telecom venues.
Required
5
Years
3 - Expert
Successfully interact with all levels of Local government personnel and to clearly understand obstacles and present resulting solutions....
Required
5
Years
3 - Expert
Proficient: MS Word, PMP, PowerPoint, Excel, Visio, paint and drawing, document design and layout, HTML development, Outlook and other messaging
Required
5
Years
2 - Proficient
PMP preferable
Highly desired