Business Unit/Sales Coordinator-MKE Job ID 192110 Posted 14-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Facilities Management, Sales Support Location(s) Milwaukee - Wisconsin - United States of America Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About the Role: The Business Unit Sales Coordinator (BUSC) is a fantastic role to immerse yourself in our business, gain experience and decide what next step you want to take in your career. The role is suited for someone organized who enjoys working in a fast-paced team, has a creative mindset, enjoys writing, is proactive, inquisitive and can multitask and prioritize. It requires strong organization and administration skills. The main feature of this role is to provide sales support to the INSERT Business Unit. It is an integral multifunctional role in the Business Unit and works closely with the Business Development Manager (BDM), Business Unit Leader/ Director (BUL/D) and Bid Manager. The BUSC works across the steps of the sales process, especially the Request for Information (RFI) and Request for Proposal (RFP) stage, where you will assist in the writing and production of bespoke and winning proposals. 80% of a BUSC’s time is spent on sales activities and 20% on operational activities, supporting the Business Unit Leader/ Director with Business Unit administration. What You’ll Do: Attracting clients •Create information packs on prospective clients by conducting desktop research and due-diligence. •Assist with preparation of materials for prospective client meetings and presentations. •Work with the BDM, BUL and Bid Manager to organize (and where necessary, attend) client events, industry events, networking events. RFI and RFP process •Complete requests for information (RFI) questionnaires as requested and keep the Business Development Manager fully updated on progress. •Work closely with the BDM, with support from the Bid Manager to manage and run organization of the proposal process from initiation to submission, this includes: ‒Supporting creation of kick off decks, win theme development, responsibility matrix and helping communicate key deadlines and deliverables to the team. ‒Response planning and structuring, and writing responses to proposal questions. ‒Liaising with subcontractors to request quotes. ‒Ensuring final documents are of highest quality through creativity, design, editing and proof reading. ‒Help prepare site visit, presentation and workshop materials. Knowledge and process •Prepare and maintain professional profiles, account profiles and case studies for the Business Unit knowledge library, working with the Bid Manager to maintain and update. •Proactively stay up to date with CBRE, industry knowledge and innovations, sharing this information with your team and allowing this knowledge to filter in to bid responses. Networking and collaboration •Collaborate and network with BUSCs and Bid Managers across the business. •Attend monthly BUSC meetings and share best practice outside of your Business Unit. •Build relationships with operational managers and support functions. Business Unit support Provide administrative support to the business unit management and contract support team to include: •Prepare and issue reports for both internal and external customers. •Organize/ co-ordinate team and contract review meetings and maintenance of Business Unit Leader diary. •When required, attend meetings to take notes or minutes and ensure follow up action undertaken. •Arrange training courses for business unit support staff and contract managers. •Assist contract support team (holiday cover) and completion of time sheets and holiday records for the central business unit team. •Develop systems and procedures to improve the overall efficiency of the Business Unit. •Undertake any other duties as requested by the Finance Manager and Business Unit Leader. This is not a comprehensive list of job requirements, additional tasks may be included. What You’ll Need: Character •You are a team player with the ability to network and develop good working relationships with colleagues. •An ideal candidate is energetic and proactive and able to prioritize demands, working calmly to manage their own deadlines independently, but willing to ask for help where needed. •A good BUSC has the drive and determination to complete work effectively on time, displays the desire to continuously learn and develop, and has the curiosity to understand customer needs. Education •Bachelor's degree (BA/BS) from four-year college or university required. Writing Skills •Past writing experience such as college, university or from previous roles is desirable. •Technology Skills - Excellent Microsoft 360 skills – primarily Microsoft Word and PowerPoint. SharePoint, InDesign, SmartSheet and Salesforce are beneficial. Technology Skills •Excellent Microsoft 360 skills – primarily Microsoft Word and PowerPoint. SharePoint, InDesign, SmartSheet and Salesforce are beneficial. Administrative Skills •You are a good communicator with strong planning skills, you like to stay organized and can manage multiple deadlines across multiple stakeholders. You like to work as part of a team but can also work independently. Desirable Experience •The BUSC is a fantastic role to immerse yourself in our business, gain experience and decide what next step you want to take in your career. •Experience in a sales administration role is beneficial but not essential. Circumstances & Confidentiality •Must be flexible to work outside core office hours from time to time to meet tight deadlines as set by customers. •This role may require travel on occasions to other work locations for team meetings, site visits or to attend conferences or events. •All work and opportunities are to be treated as highly confidential. •Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Why CBRE? We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity. Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning. Diversity, equity, and inclusion (DE&I) are more than just values- they’re a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.” **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)