Busser
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Ideally situated just three blocks from the French Quarter, the Old No. 77 Hotel is a fine boutique hotel with a storied history. Home to a rotating art gallery, Provenance Signature Amenities, and Compère Lapin — one of New Orleans’ top restaurants — this enchanting Provenance Hotels property is your gateway to the cultural epicenter of New Orleans. Overview We are searching for a diligent busser to assist and support our serving staff at our restaurant. As a busser, you will be responsible for cleaning, clearing, and setting tables, ensuring that the restaurant supplies and equipment are clean and maintained, and assisting customers with requests or complaints. To ensure success as a busser, you should be highly organized and have a keen eye for detail. A skilled busser should be good with their hands, highly efficient, and be able to provide a great level of customer service. Busser Responsibilities: Welcoming customers, showing them to their tables and providing them with menus. Assisting customers with queries, requests, and redirecting as necessary. Ensuring that tables are cleared, cleaned, and reset between seatings. Serving food and refilling beverages as required. Assisting with the cleaning and processing of dirty dishes and silverware. Ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables. Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies. Reporting any damages, shortages, and complaints to the manager. Moving tables, chairs, and furniture to accommodate customers as needed. Tidying the restaurant after service and ensuring that it is prepped for the following service. Busser Requirements: High school diploma or GED. A food handler's card/license preferred. A passion for customer service and working in the restaurant industry. Excellent customer service skills. A keen eye for detail. Excellent organizational and time management skills. The ability to keep up in a fast-paced environment. Strong verbal communication abilities. Physically fit and able to move furniture and stand for long periods of time. Willingness to work long hours and on weekends and public holidays. Qualifications We are searching for a diligent busser to assist and support our serving staff at our restaurant. As a busser, you will be responsible for cleaning, clearing, and setting tables, ensuring that the restaurant supplies and equipment are clean and maintained, and assisting customers with requests or complaints. To ensure success as a busser, you should be highly organized and have a keen eye for detail. A skilled busser should be good with their hands, highly efficient, and be able to provide a great level of customer service. Busser Responsibilities: Welcoming customers, showing them to their tables and providing them with menus. Assisting customers with queries, requests, and redirecting as necessary. Ensuring that tables are cleared, cleaned, and reset between seatings. Serving food and refilling beverages as required. Assisting with the cleaning and processing of dirty dishes and silverware. Ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables. Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies. Reporting any damages, shortages, and complaints to the manager. Moving tables, chairs, and furniture to accommodate customers as needed. Tidying the restaurant after service and ensuring that it is prepped for the following service. Busser Requirements: High school diploma or GED. A food handler's card/license preferred. A passion for customer service and working in the restaurant industry. Excellent customer service skills. A keen eye for detail. Excellent organizational and time management skills. The ability to keep up in a fast-paced environment. Strong verbal communication abilities. Physically fit and able to move furniture and stand for long periods of time. Willingness to work long hours and on weekends and public holidays.
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