Busser / Server Assistant - The Paris Cafe - TWA Hotel / JFK Airport
Paradies Lagardere
REQUIRED KNOWLEDGE AND ABILITY:
Exceed First Class Service standards and behavior with every guest, business partner and peers. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area. Communicate with server and hostess to assure efficient seating, table utilization and customer service. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations. Sweep and mop. Removes trash and garbage to designated areas. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Maintain clean organized work environment that is free of safety hazards Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety. Other duties as assigned.Required Experience
Ability to work various shifts in a 7/365 team oriented environment Excellent customer service skills and an ability to communicate effectively Self-starter able to prioritize and handle various tasks simultaneously Ability to adapt to changing priorities and unexpected situations Ability to work with minimal supervision. Good communication skills and the ability to work independently as well as with other team members. Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest Ability to lift a minimum of 50 lbs.
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