Function (Scope and Main Purpose of Job)
Accountable for clearing restaurant tables of dirty dishes and dirty linen in a fast and efficient manner. The Live Casino·Hotel guest experience is enhanced with clean, and organized dining areas.
*PENDING PGCB APPROVAL*
ResponsibilitiesCore Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
Responsible to stock wait stations, bar and host stand.Responsible for bringing ice as needed.Responsible to clear tables of dirty dishes, linen, silverware and transport to kitchen via bus cart.May assist host and hostesses to seat patrons.Responsible for resetting tables after they have been cleared.Other duties as assigned. QualificationsJob Requirements (skills, knowledge, and abilities)
Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.Ability to use a cash register, credit card machine, point of sale machine, restaurant bar equipment, and equipment.Ability to read simple instructions.Knowledgeable of Alcohol Beverage Control laws, health regulations, and PPE (Personal Property Equipment).Excellent communication skills needed.Educational Requirements
Education: A high school diploma or GED equivalent.Experience: One (1) year food service experience. (Preferred).License: Must be able to obtain and maintain a valid gaming license.Physical Requirements
Ability to stand and walk continually throughout a scheduled shift.Ability to bend, stoop and reach while carrying dishes, product, equipment, trash/waste weighing up to 50 pounds.Ability to push bus cart and carry trash/linen bags weighing up to 50 pounds.Working Conditions
24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees.Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noisesYou will work in an environment where smoking is allowed.