• Reviews and resolves discrepancies between invoices and purchase orders. Properly communicates any product changes needed to the correct team members to avoid             further issues.

 • Facilitates issuance of product purchase orders ensuring the correct classifications are chosen.  Generate/change-update/transmit pos/email revised pos – primarily for             expensed products and service; except for Service contract and Blanket purchase orders.

•  Reviews and verifies manual purchase order placement for customers, electronic capital requisitions, checks for accuracy, optimum delivery and pricing. 

•  Works with departments regarding non-catalog products to ensure that correct information is obtained from the vendor and included on the requisition and that item numbers are requested for non-cats that are frequently ordered. 

•  Ensures product standardization when applicable. 

•  Expedites orders to ensure on time delivery. Follows up to ensure product orders are completed to customer satisfaction by utilizing various tools, such as: Open PO reports,     GHX notifications, Change Orders, Backorder notifications, customer direct contact. 

•  All emails and phone calls must be returned within the same day.

• Helps maintain Atlantic Hub data files and corrects or requests correction, of any identified issues between items, vendors, purchase orders, cost centers, requestors, or              receipts

• Informs Contract Portfolio Managers of pending blanket or service contract orders. 

• When needed gets updated status on orders for requestors, expedites if required 

• Informs Contract Portfolio Managers of contract pricing issues. 

• Acts as a customer advocate. Lead and partner with departments with site visits, phone, email or virtually, educate and influence process improvements to streamline work        efforts. 

• Trains Atlantic Hub application, educate Atlantic Hub inconsistencies. 

• Educates shipping time frames. 

• Corrects or requests correction, of any identified issues between items, vendors, purchase orders, cost centers, requestors, or receipts 

• Backup coverage