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SUMMARY

The Convenience Store Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent customer service, ensuring positive customer relations and satisfaction.Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.Processes and is accountable for other services handled at the registerEnsures proper handling of all forms of tender and couponsBookkeeping – balance tillsAnswers incoming phone calls using proper phone etiquettePerforms fixed activities as assigned by Store DirectorAssists with maintenance and cleaning of the storeFollows all store and department policies and proceduresFollows all safety policies and proceduresGeneral upkeep of all machines (stores with gaming)Maintain bill breaker machine (stores with gaming)Bartending (stores with gaming)Other duties may as assigned.

KEY ATTRIBUTES

Excellent customer service skillsAbility to prioritize and multi taskDetail OrientedProblem solving skillsHigh energy21 years or older (stores with gaming)

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED);One to three months related experience and/or training;Equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

 Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

Food Handler’s Certification as required by State LawBasset certificate (stores with gaming)

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterUniform per store policy

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterUniform per store policy

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

StandUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 20 pounds

Frequently (Between 1/3 to 2/3 of the time)

WalkStoopKneelCrouchCrawl

Occasionally (Less than 1/3 of the time)

ClimbBalanceTaste or smellLift and/or move up to 50 pounds

Vision

CloseDistanceAbility to focus

WORK ENVIRONMENT 

Occasionally

Fumes or airborne particlesOutside weather conditionsMoving mechanical partsToxic or caustic chemicals

Noise Level

Moderate

** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.