Role Introduction

Reports to: Assistant Manager Cabin Crew Career Development 

The Cabin Crew Career Talent & Development Executive sits under the Inflight Service Delivery Department is responsible to support the design and execution of career development strategies for Cabin Crew in our Inflight Service Delivery, and participating in assessment and selection activity for promotion, progression and retirement age extension interviews.

You will be accountable for contributing to various HR projects and daily operations to enhance cabin crew engagement and development.

This is a fixed-term 1 year contract.

Key Responsibilities
Lead the execution of Cabin Crew Career Development strategy, including selection processes, job advertisement creation, promotion criteria, screening, selecting, offer, and training roster arrangementLead the promotion assessment and retirement age extension (RAE) process including but not limited to liaise with different stakeholders, prepare and conduct briefing, design and implement the activity rundown, take part in panel interviews, result consolidations and result announcement etcDesign and implement assessment tools and systems for progression, promotion and RAE selectionsTake part in role plays and panel interviews for progression, promotion and RAE assessments and support managers in reviewing promotion and RAE processes and propose alignment with Corporate strategyManage recruitment-related technology platforms (HireVue, Cut-E, Learning HUB etc.)Oversee the roster arrangement for secondee, progression and promotion trainingHandle CXposure requests from other departments. Shortlist candidates and conduct interviews if necessarySupport the digitalisation project for workflow reviewGuide and support Cabin Crew Career Development Officer in providing administrative supportDeputise for Assistant Manager Cabin Crew Career Development and support Cabin Crew Career Development Officer when requiredRequirements
Tertiary education or aboveStrong customer service background and at least 3 years’ experience working in customer service sectorGood understanding of cabin crew cultureExperience working in HR / Talent Acquisition roles and Cabin Crew roles advantageousExperience working with recruitment platform advantageousGood communication skills (both verbal and written) in English and CantoneseStrong influencing and relationship management skillsAble to work independently, handle multi-task and projectsProactive, high drive, attention to detailPersonal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

*Terms and Conditions Apply

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