Job Description

This role is categorized as HYBRID. This means the successful candidate is expected to report to GM - Cadillac Tower three times per week, at minimum. This job may be eligible for relocation benefits.

Join Cadillac as the Sales Operations Assistant Manager! You're responsibilities include understanding the Cadillac dealers, customers and business priorities, field support needs in alignment with headquarter structure and deliverables, understanding the competition (EV and ICE), management of daily activities, effective meeting organization, communication development, content development, event coordination and sales activities, process improvement, business operations management, agency management, extreme attention to detail, effective organization, team collaboration and the ability to work in a fast pace environment managing multiple tasks at a time.

This position reports to the Director, U.S. Sales Operations.

Main Duties and Responsibilities include:

Manage, coordinate and execute weekly staff meetings including creating agendas, topic selections, presentations, managing timeliness of the meeting, working with the executive assistant on calendar invites/management.Manage travel for field/headquarter approvals.Manage and support Cadillac Premiums including ordering, dealer distributions, internal as well as customer experience requests and inventory of all items.Leverage daily sales report, daily sales tracker and the Retail Planning team to assist in content development and awareness of the business needs, escalation for leadership meetings and providing necessary business updates (Go To Market, Strategy Session, EV Stand Up, All People Meetings, Townhalls, Dealer meetings and communications).Organize and facilitate w/agency support effective and consistent messaging for Dealer communications including Quarterly Dealer videos, Quarterly Dealer Newsletters and content development for All Dealer Calls.Manage agency work scope execution for Dealer communications, Cadillac Premiums, Cadillac contests, special project creative/content development, trainings and meetings. Including overseeing annual timelines, script development providing input and edits to the lead writers and production teams for the General Director North America Cadillac Sales, Service and Marketing and Director, U.S. Sales Operations.Assist with Cadillac work scope annual development.Effective collaboration with cross functional and Divisions.  Lead the development of the yearly goals/priorities for the Sales team based on business goals and performance objectives.Ensure transparency of business updates, documents ease of access / managing shared files.  Collaborate with Sr. Manager Cadillac Retail Strategy, Field and Dealer Performance with Go To Market content development, Dealer Council meetings, Dealer calls and Dealer communications.Interface and support Cadillac Regional Directors with day-to-day tasks, help needed, content development, business updates and special projects.Lead weekly alignment meetings with Cadillac Business Planners and Executive Assistants (Sales, Service and Marketing).Support as backfill for Cadillac Business Planners in their absence.Provide travel support for General Director North America Cadillac Sales, Service and Marketing and Director, U.S. Sales Operations (Run of Show management, content support and development as needed, main contact with onsite agencies and owner of the meeting, training and/or event).Analyze data and/or team goals to improve or implement new ideas for success.Act as a resource to the team/business cross functionally developing clear and consistent presence in office, during meetings and during daily communication.Provide direction on suggestions to continue to improve within our team as well as our Workplace Of Choice.

Requirements:

Bachelor’s degree required4+ years of working experience

Additional Job Description

Skills and Abilities:

Ability to work well in a complex team environmentAbility to work effectively with othersAbility to effectively manage multiple assignments and prioritize to meet deadlinesAbility to lead without detailed instructionAbility to synthesize data into critical informationAbility to make/recognize effective trade-off decisions that balance multiple considerationsExcellent oral and written communications skillsHighly developed presentation skills both in the development and delivery of presentationExcellent time managementVery well organizedGreat listenerHigh level of expertise within Microsoft Office Suite, specifically Excel and PowerPointAbility to travel, 10-15% Domestically

Preferred qualifications:

Working with the fieldSales and marketing experience desiredInteraction with dealersKnowledge of the Sales and Marketing organizationBusiness Management

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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