Compensation: $18.00 - $18.00 / hour

The opportunity

Delaware North Sportservice is hiring a part-time Cafe Supervisor to join our Packers Athletic Clubteam at Titletown in Green Bay, Wisconsin. As a Cafe Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

. What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do? Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner Trains new and existing team members, under the direction of management Handles disciplinary matters and ensures quality employee performance Greets guests approaching the counter according to GuestPath standards and supplies guest with a menu Serves food and beverage items in correct proportions, following proper sanitation guidelines Prepares and sells coffee drinks and smoothies by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso Lungo, caffe latte, and cappuccino Enforces and adheres to all unit and company alcohol service policies and procedures Ensures quality, accuracy, and timely delivery of food and beverage orders Assists team members with service and/or billing issues Assists the management team with scheduling the team members for the cafe Verifies proper set-up, service, and cleaning of assigned area throughout shift Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management Performs opening and closing procedures Verifies all paperwork is complete and turned in at conclusion of shift Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked; assists with ordering and recommendations when necessary Maintains cleanliness and safety standards throughout the cafe; follows and upholds all health codes and sanitation regulations Completes daily point-of-sale reports as requested by management Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Performs other duties as assigned

Cashier Duties (if applicable)

Properly records all transactions via the point-of-sale system and informs guests of the amounts owed Collects the proper payment for food and beverage items; processes credit card More about you Must be at least 18 years old High School Diploma or GED required; Associates Degree in Food Beverage or related field preferred Minimum of 2-3 years’ work experience in front-of-house restaurant or foodservice position required One-year supervisory experience in restaurant or service environment preferred Previous experience processing credit/debit card payments using computerized point-of-sale system required; previous experience with MICROS POS preferred Ability to obtain a Village of Ashwaubenon alcohol operator’s license within 60 days of hire date Physical requirements Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions Ability to maneuver between tables and around corners Ability to lift, balance and move large food trays, weighing up to 50 lbs. Visual acuity and hearing sufficient to take orders and prepare bills Majority of time spent alternating between indoor, climate-controlled environment of caf and temperature fluctuations of kitchen Shift details

Day shift
Monday to Friday
Weekends

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