Function (Scope and Main Purpose of Job)
The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures and State regulations.
ResponsibilitiesCore Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Exchange chips for cash and Slot tickets for cash.Performs check cashing and counter check transactions for slot patron.Assists customers in completion of check cashing and front money applications.Responsible for chips/cash in assigned window.Maintain a neat and well-stocked window (Cash - Chips – Supplies) for next shift.Responsible for processing transactions accurately and maintaining accurate reconciliations.When assisting the Casino Credit or above will be responsible for processing credit applications.Perform the required verifications in accordance with regulations for casino credit applications. Will notify the Casino Credit Executive and above of any critical information on any credit reports.Ensures compliance with all regulatory controls of the State Gaming Agency.Promotes superior guest service. QualificationsJob Requirements (skills, knowledge, and abilities)
Must be able to communicate well with the public.Must be able to work with and understand financial information and data, and basic arithmetic functions.Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.Educational Requirements
High School Diploma or equivalent combination of education and experience in high volume cash operations.Physical Requirements
24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed. Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.Must be able to work in an environment where smoking is allowed.Use of going up and down 31 stairs multiple times per day and elevatorsWorking Conditions
24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You may occasionally work in an environment where smoking is allowed.