Cake Decorator
Dunkin'
Essential Cake Decorator functions include, but are not limited to:
+ Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. for special orders and walk-in customers.
+ Properly and safely operate and maintain cake equipment while following all health and safety standards.
+ Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
+ Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
+ Conducts sampling and actively sells products
+ Take and fill customer cake orders on the phone and in person in a professional and timely manner.
+ Be pleasant and alert to our customer needs.
+ Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
+ Clean work area, organize and stock needed items.
+ Stock and execute proper rotation of products.
+ Keep cake production area and equipment clean and sanitary.
+ Inform immediate supervisor promptly of all problems or unusual matters of significance.
+ Perform other duties and responsibilities as requested by management staff.
+ Communicate all significant issues, both positive and negative, with management staff.
**Additional Responsibilities:**
+ Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
+ Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
+ Communicate all significant issues, both positive and negative, with management staff.
+ Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
**Qualifications and the Interview Process**
+ Cake decorator’s certification is strongly preferred.
+ Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs
+ You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.
+ You will be asked to decorate cakes as part of the interview process.
+ Coordination skills to follow instructions and duplicate drawings and letters from printed images.
+ Must practice established food-handling procedures to meet any local health regulations.
+ Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
+ Must be able to stand for long periods of time.
+ Must be able to work in and out of different temperature ranges.
+ Must be able to lift up to 50 pounds.
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