Why Work for Us?Flexible schedulingWorkplace built on FUN!Real world experienceLeadership and growth opportunitiesExclusive employee only eventsDiscounts on food and merchandiseDiscounted partnerships with local businessesFREE unlimited access to all Six Flags Theme ParksEssential Duties and Responsibilities:Prepare daily arrivals, inclusive of daily memosProcess advanced depositsAttend to correspondence receiptsResearch daily reservations/refundsRespond to brochure requestsHandle Gift Certificate inquiries, sales, and processingBe up-to-date on current offerings within hotel, waterpark, and local areaBe sure supplies and equipment is adequate and organizedBe up-to-date of all special event packages and ratesAnswer room reservation calls and be prepared to give rates and describe rooms and various packagesPrint confirmations for guests, check over for accuracy, and mail outInput rooming listsRun arrivals for current dayComplete call-tracking sheetsBe aware of availability of Hotel for current day verses competing hotels and their ratesSkills and Qualifications:High School diploma or equivalentComputer experiencePrior customer services experience requiredMust be able to speak, understand, read and write EnglishShould have an enthusiastic and service-oriented attitudeBasic knowledge of OPERA System preferredAbility to share all possible hotel and waterpark knowledge as trainedAbility to handle multiple tasks in a fast paced environmentKnowledgeable of property and waterpark informationPossess organizational skills and attention to detailMust be able to work weekends, holidays, and other shifts as necessary

Other Functions: All other duties assigned or necessary to support the resort as a whole

Pay Range: $15.75-$16.00