The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0; on-call/casual
Work Schedule: Shift scheduled between 530am-8pm; Required to work 4 shifts per month - 2 shifts must be weekend shifts.
Required Qualifications:
Experience: 1 year of customer service experience requiredSalary Rate: $18.19/hour
Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-side physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company.