Prior experience within a call center is preferred but not required. Seeking motivated, hard-working individuals that work well on a team. Shift: Evenings AND Nights, must be available to work both shifts. FULL TIME On-site in Geneva, NY BENEFITS & PTO Offered! + + + POSITION SUMMARY: + Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a courteous and professional manner. Greets customers consistent with Healing Environment standards. + QUALIFICATIONS: + EDUCATION: + Minimum: + High School Education + Preferred: + Business or Office assistant degree + LICENSE: + PROFESSIONAL CERTIFICATIONS: + WORK EXPERIENCE: + Preferred: + Experience as a switchboard operator + SKILLS: + Minimum: + Requires a sensitive and reassuring approach to patients. + Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion. + Ability to perform multiple functions during stressful/busy periods in a calm and professional manner. + Demonstrated ability to enhance the spirit of teamwork through effective role modeling. + Excellent interpersonal skills + Preferred : + Experience dealing with patients and/or emergency situations Salary Range: $17.65-$19.50