Job Description: Customer Service Representative Monday – Friday 8 AM – 5 PM or 9 AM – 6 PM with one Saturday a month (8 AM – 12 PM) Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Monday – Friday 8 AM – 5 PM with two late nights a week (11 AM – 8 PM late nights are never on Friday) with 1-2 Saturdays a month (8 AM – 12 PM) This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Pay: 50 cent increase for Spanish speakers + Bachelors degree: required + Bachelors + Less than 3 years’ experience $21.50 + 3+ years’ experience $23.00 Skills + Financial experience + Call center + Data entry + Finance + Bachelor's degree Additional Skills & Qualifications - Problem solving skills, attention to detail - Must have excellent Communication Skills - Experience with customer service and problem resolution - Bachelor's degree required Experience Level Expert Level Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Irving,TX. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.