FiveStrata (https://fivestrata.com/) is growing its Call Center in American Fork, UT.  At FiveStrata, you will help interested customers connect with home service companies and auto dealerships around the country. As a Call Center Representative, you will set online, at-home, and walk-in appointments on both inbound and outbound calls.  Day-to-day: Your main priority will be to make and receive calls to set appointments over the phone. This position is a great opportunity to develop your outbound sales expertise. What you will do: + Provide high-quality customer service and set appointments for our customers. + Manage inbound and outbound calls in an efficient manner. + Carry out any additional administrative tasks pertaining to appointment setting, such as meticulous record-keeping in our in-house CRM + Work in person at our office in American Fork, Utah Who you are and what makes you qualified: + Experience in a sales support or customer service role + Excellent phone etiquette + Excellent soft skills, including top-notch verbal, written, and interpersonal skills + Driven to achieve performance targets, results-oriented + Self-motivated and outgoing + Ability to multitask, set priorities, and manage time effectively Hourly Rate: $16 - $18hr/ depending on experience.   The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here (https://www.buyerlink.com/Privacy/) .  Powered by JazzHR