Description Interviews will include gathering medical, financial, and occupational and vocational histories Review and edit information collected during the interview for quality assurance purposes Make and receive telephone calls, logging call attempts, document information within orders as necessary, recording call results Prioritize and collate new orders into current caseload by type of request and geographic region Contact applicants to conduct background interviews Update accurate status of orders regarding information received Maintain service level agreements Maintain and protect the confidentiality of the company and all legal entities and client information Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job Other duties as assigned Shift: Monday - Friday 12:00pm - 9:00pm, must be able to work these hours Skills & Qualifications + MUST have call center experience (medical/healthcare experience would be helpful but not required.) + Survey/interview experience preferred + Ability to read and follow SOPs + Accurately document all client information in the correct systems + Strong computer skills, MS office skills + Detail oriented Pay and Benefits The pay range for this position is $18.00 - $18.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Omaha,NE. Application Deadline This position will be accepting applications until Jan 24, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.