Actively looking to hire Multiple Call Center Representative that have a medical terminology background that are interested in getting into clinical research to support a research site in recruiting patients for clinical trials! This is an ONSITE ROLE working 12pm - 9pm EST Monday to Friday. Must be bilingual in Spanish! This will move quickly! Apply today! + Manage the recruitment of subjects for study participation via methods including, but not limited to: database review, contacting prior patients, reaching out to + patients identified by outreach or advertising, patients who have recently completed a previous study + Develop and conduct pre-screen procedures utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial + Responsible for developing a rapport with and providing excellent customer service to prospective patients + Answer questions regarding participation in a clinical research trial including but not limited to fundamental of informed consent as well as general information + regarding study procedures + Enter and track subjects into the site’s clinical database ensuring accurate contact information and basic patient demographics + Schedule subjects for on-site screening visits and collaborate with Site Director regarding staffing needs + Evaluate necessary information from the research participants (i.e., HIPAA, Medical + Chart Release Authorization, Questionnaires) and when applicable, medical records + Understand the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements) + Maintain, track, and perform quality checks on various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed + Attend community events to promote and advertise for studies + Track and assist in evaluating responses for individual patient outreach initiatives including but not limited to centralize advertising campaigns and local + site-initiated campaigns to assist Site Director in determining success and ROI of campaign + Maintain confidentiality of patient protected health information Qualifications + Must be Bilingual in Spanish + Minimum 2 years of Healthcare or Clinical Research experience Schedule + Monday-Friday 12pm to 9pm EST + Must be comfortable training 3-4 weeks on Monday to Friday 8am to 5pm EST Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Durham,NC. Application Deadline This position is anticipated to close on Feb 3, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.