Onin Staffing is currently hiring for a Call Center Sales Representative for the greater McAllen area.
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
For immediate consideration please respond to this posting with an updated resume. Apply in person at 3400 N McColl Rd, Ste E in McAllen, TX 78501. For questions please contact us at (956) 704-1533.
Work Experience
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Benefits
Ōnin has the best benefits in the staffing industry…The benefits that you deserve! $5 dollar Doctor visits, $5 prescription drugs, Free access to Doctors via phone, Free wellness checks. Find out the details when you interview with your Ōnin representative.
Onin believes that your health is important. Medical benefits should be affordable and easy to use with your busy schedule. That’s why we offer our teammates custom-built benefits that are affordable and convenient to use. When you’re a part of our team, you will have affordable benefits you’ll actually want to use such as; $5 Prescription drug copays, $5 Doctor’s Visit copays, Free Teledoctor Service, Free Counseling Services, Life Insurance Included, Vision Insurance Included, Dental Insurance Included, Vacation and Holiday Pay and Scholarship Opportunities. You will get these amazing benefits and more after just 30 days.