CAM Documentation & Control Specialist II
M&T Bank
**Overview:**
This position is responsible for receiving and compiling loss mitigation documentation from customers and evaluating loss mitigation files for completion, as well as ordering credit reports and managing department mail.
**Primary Responsibilities:**
+ Order borrower credit bureau reports in accordance with M&T procedure and document the request history to ensure compliance with the Fair Credit Reporting Act and investor guidelines.
+ Understand investor’s waterfall and required documents for loss mitigation. Ensure receipt of all required documentation, including, but not limited to, a hardship letter, bank statements, pay stubs, alimony agreements and evidence of social security or pension payments.
+ Identify proof of income listed on financial documents.
+ Request missing or additional documentation needed to move forward with the borrower’s request for loss mitigation.
+ Communicate with the Single Point of Contact regarding follow up document requests.
+ Scan and store modification and rejection documents in accordance with departmental procedures.
+ Manage all mail sent to vendors, including creation of cover sheets and tracking of UPS deliveries to ensure compliance with investor guidelines. Notate appropriate systems of all mail related updates.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Promote an environment that supports diversity and reflects the M&T Bank brand.
+ Complete other related duties as assigned
**Scope of Responsibilities:**
This position serves as a critical control point for the loss mitigation process, ensuring that all investor and regulatory requirements are met with respect to documentation for loss mitigation, including credit reports.
**Education and Experience Required:**
A combined 3 years’ higher education and/or work experience including a minimum of 1 year default servicing experience.
General personal computing skills including proficiency with word processing and spreadsheet software.
**Education and Experience Preferred:**
Bachelor’s degree.
Mortgage collections experience.
Knowledge of M&T systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Getzville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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