Perform activities in support of student-facing campus accounting/operations functions. Participates with other service areas to facilitate consistent delivery of service and information. Responsible for payment transactions including billing, collections and disbursements. Assist with campus events, including Orientation and Registration.
What We Offer:
• $23 - $26 per hour
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
Campus Activities
Assist with New Student Orientation/Registration and support for Campus eventsSnap-on, P-card reconciliation Assist staff to code and reconcile Purchasing Credit Cards, timely and correctly.Non-dept. Requisition; Campus Store Inventory Count and ManagementMaintain positive and collaborative working relationships across all departmentsCustomer Service & Payment Processing
Advise students and parents on payment plans, outstanding balances, and refunds. Provide in-depth customer service to students regarding financial mattersStudent Payments for tuition and feesPayments for Campus Store & Registration/OrientationCash counts, drawer reconciliation and bank depositsMaintain TechForce and Petty cash fundsDisbursements
Creation of refund batchesProcess relocation grant awardsDisbursement of student checksCollections
Collect all student payments for tuition and fees. Post wire transfers, EFTs and automatic credit card payments.Ensure student accounts are current and are paid in full by graduation. Review Academic Standing Report, charge retake fees, work closely with Financial Aid on, PDP, Grad Balances, Debit/Credit Report, etc. to ensure all funding is posted and with students, generate student invoices and past due notices.Other duties as assigned. QualificationsEducation / Experience
High School Diploma or GED requiredAssociates Degree preferred1-3 year’s previous experience; preferably in an institution of higher education or in a customer service industrySome accounting and/or general ledger experience preferred
Skills
Attention to detail; ability to maintain confidentiality and professional decorum.Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner.Ability to work in a fast-paced environment where deadlines are essential.Possess excellent customer service, problem-solving and time management.Knowledge of accounts receivables and collections.Knowledge of personal computer software applications including Excel, Outlook and Word
Abilities
Must be able to lift, carry, push, or pull up to 15 pounds or less 5% of the workdayMust be able stoop, kneel, crouch, or crawl 5% or less of the workdayMust be able to talk, see, hear, concentrate, think, learn and reason for all of the workdayMust be able to sit and walk or otherwise move around for prolonged periods throughout the workday.Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
Work Environment
Work is performed indoors in a climate-controlled environment.About Us:
It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!
UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select thisĀ linkĀ in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.
Universal Technical Institute is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, affectional or sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.
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