**Job Description:** Loma Systems® is a premier manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries. Established in the UK in the 1960’s, Loma Systems is today one of the leading global companies involved in production line safety systems, boasting an impressive installed base of over 125,000 machines in over 100 countries. Our talented team of people work across the world in a friendly, supportive work environment and with a no politics culture, there is nothing to stop you reaching your full potential. We are part of Illinois Tool Works (ITW), a global Fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. Operating under the core philosophies of 80/20 business processes, customer-back innovation and a decentralized entrepreneurial culture, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions. These divisions serve customers and markets around the globe, with significant presence in developed and emerging markets. ITW’s revenues totaled US$16.1 billion in 2023, with nearly 45,000 employees worldwide. Loma Systems North America is looking for a Canada Business Manager to oversee all Sales, Service and administration operations within Canada, to include team leadership, skills development, customer relationships and profitability. Responsibilities: Include but not limited to: + Coach and engage employees, focusing on retaining the best talent through effective communication, development and successful onboard of new employees. + Achieve agreed business targets through existing and new accounts by implementing and applying strategic sales initiatives. + Focus on providing excellence in Customer support, ensuring customer satisfaction, industry-leading service, and growing proactive service revenue – contracts, spare parts, warranty, upgrades, and repair services. + Ensure Sales and Service are working in unison to support our customers. Delivering service excellence and a trusted advisor approach. + Provide forecasts and monitor performance against plans, ensuring proper actions are taken. _Remain focused on margin return, costs/overheads and operating income._ + Partner with key customers and industry influencers, to ensure growth and long-lasting relationships, satisfaction with the Loma brand and gain a deep understanding of their needs and objectives. + Ensure all field activities comply with the Company’s Quality System and Standards as well as the Safety and EH&S programs, and all applicable local laws. + Execute the company strategic plan and develop a country specific business plan to expand the customer base, using 80/20 guidelines and principals. + In addition to the duties listed above, the position holder must carry out tasks assigned by their line manager that are essentially related to their duties Qualifications: + High Drive to be successful, with a “growth mindset”. + 7+ years of sales and/or service experience preferred. + Substantial experience in a leadership role, preferably in a similar industry or relevant market exposure, with the ability to recognize and develop talent. + Ability to understand company product range of Metal Detectors, Checkweighers and X-Ray equipment and the associated technical applications. + Excellent negotiation and presentation skills + _Ability to maintain good team communication and atmosphere_ + Ability to travel 40% of time to customer sites and/or visiting team members + Act as a role model of Loma’s behaviors (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative).