Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummarySupports cancer programs by way of maintaining databases by collecting and organizing data program registries and quality metrics This individual will also provide administrative support for Cancer Institute programs and related meetings such as managing multi disciplinary conferences coordinating patient tracking engaging in quality improvement initiatives and promoting community outreach and education This role also supports the daily management of accreditation and certification requirements This individual would need to establish and maintain favorable relationships with physicians healthcare providers community and professional groups and other potential referral sourcesPosition ResponsibilitiesKey Areas of ResponsibilityMaintain patient trackers various excel spread sheets program dashboards and REDcap databases Maintain patient databases and track recommended follow upsPrepare for attend document minutes and follow up on action items of inter professional andor committee conferences and other Cancer Institute specific programmatic meeting structuresCollect and maintain raw program quality metrics by way of chart extraction and physician collaboration Complete quarterly audits of patients and prepare presentationsSupport facilitate patient educationcommunity education sessions and support groups Assist in maintaining patient and referring provider educational materials and patient collateralCommunicate with patients and distribute unique diagnosis specific material to assess prior studies Track patient throughput and document in patientrsquos electronic health records and communicate with providers nurses medical assistants genetic counselors and other care team members as neededEnsure CME requirements for various providers and practitioners are maintainedPrepare for accreditation site visitsPrepare and design PowerPoint presentations draft agendas internal communications and other necessary materialsWorking RelationshipsThis Job Reports To Job Title Neurosurgery Program ManagerWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummarySupports cancer programs by way of maintaining databases by collecting and organizing data program registries and quality metrics This individual will also provide administrative support for Cancer Institute programs and related meetings such as managing multi disciplinary conferences coordinating patient tracking engaging in quality improvement initiatives and promoting community outreach and education This role also supports the daily management of accreditation and certification requirements This individual would need to establish and maintain favorable relationships with physicians healthcare providers community and professional groups and other potential referral sourcesPosition ResponsibilitiesKey Areas of ResponsibilityMaintain patient trackers various excel spread sheets program dashboards and REDcap databases Maintain patient databases and track recommended follow upsPrepare for attend document minutes and follow up on action items of inter professional andor committee conferences and other Cancer Institute specific programmatic meeting structuresCollect and maintain raw program quality metrics by way of chart extraction and physician collaboration Complete quarterly audits of patients and prepare presentationsSupport facilitate patient educationcommunity education sessions and support groups Assist in maintaining patient and referring provider educational materials and patient collateralCommunicate with patients and distribute unique diagnosis specific material to assess prior studies Track patient throughput and document in patientrsquos electronic health records and communicate with providers nurses medical assistants genetic counselors and other care team members as neededEnsure CME requirements for various providers and practitioners are maintainedPrepare for accreditation site visitsPrepare and design PowerPoint presentations draft agendas internal communications and other necessary materialsWorking RelationshipsThis Job Reports To Job Title Neurosurgery Program ManagerRequirements and SpecificationsEducationmiddot Minimum Bachelorrsquos degreemiddot Preferred Masterrsquos degreeExperiencemiddot Minimum yearsrsquo experience in a medicalsurgical practice yearsrsquo experience in customer service and data management Has worked in a research environment with responsibilities including data collection and assisting with presentingmiddot Preferred Epic experience Language Skillsmiddot EnglishKnowledge Skills and Ability Requirements Basic computer knowledge proficient in Microsoft Office applications eg Word Excel Outlook PowerPointexperience in Epic Hyperspace highly preferred ability to communicate and interact efficiently and effectively with a wide variety of individuals excellent customer service skills must have time management skills attention to detailaccuracy able to work well with others and on their own knowledgeable in medical terminology and with EMR systems ability to travel independently to satellite offices ability to improve quality and productivity by identifying improvement opportunities establishes own work plan and prioritizes using standard procedures to assure timely completion of assigned work Occasional off hour commitmentsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentRequirements and SpecificationsEducationmiddot Minimum Bachelorrsquos degreemiddot Preferred Masterrsquos degreeExperiencemiddot Minimum yearsrsquo experience in a medicalsurgical practice yearsrsquo experience in customer service and data management Has worked in a research environment with responsibilities including data collection and assisting with presentingmiddot Preferred Epic experience Language Skillsmiddot EnglishKnowledge Skills and Ability Requirements Basic computer knowledge proficient in Microsoft Office applications eg Word Excel Outlook PowerPointexperience in Epic Hyperspace highly preferred ability to communicate and interact efficiently and effectively with a wide variety of individuals excellent customer service skills must have time management skills attention to detailaccuracy able to work well with others and on their own knowledgeable in medical terminology and with EMR systems ability to travel independently to satellite offices ability to improve quality and productivity by identifying improvement opportunities establishes own work plan and prioritizes using standard procedures to assure timely completion of assigned work Occasional off hour commitmentsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment