Employment Type:Full timeShift:

Description:

Purpose

Provides oversight & support of the workflow & functions of assigned areas in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions 

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Coordinates operational, technical and/or clerical support services that enhance or improve coordination, preparation & flow of the department process and core work. Plans & organizes workflows and prioritizes customers’ needs. May lead a small team; serves as a mentor.  Creates & maintain procedural standards & records as appropriate for role. Develops & maintains educational programs for the team members, including new employee orientation.

Process Focus: Utilizes multiple system applications for data collection & management.  Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Helps to identify opportunities, develop solutions & support the team through resolution.

Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses &/or escalates organizational, operational, or team conflicts.

Environment: Performs work in a caring, collaborative & safe manner that complies with regulatory standards. Maintains a safe, functional & organized workspace environment. Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards. Accountable for continuous role-based self-development & leadership growth. Supports the professional growth of team members. Self-monitors & initiates corrections and/or seeks assistance or guidance when needed.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Responsible for supporting transactions in assigned areas that require analytical skills and knowledge of TH approval processes, Requisition Types, 2-Way & 3-Way match concepts and application, GPO contracts and agreements and compliance rules.

Facilitates day-to-day supplier & stakeholder interactions including but not limited to stakeholder requisition status, Purchase Order status, Tax exempt form navigation, new ERP supplier request on-boarding documentation (W9), navigating supplier questions around project scope, estimated time of arrival, dock delivery requirements, navigating supplier required product customization forms. Requests for updated quotes and supplier contact information.

Using approved systems for ALL qualifying Capital requisitions including Non-Threshold and Threshold projects, including new requisition creation, amendments & cancellations.

Monitors & manages local site Capital process as it relates to the handoff from Finance & ability to Requisition in approved systems.

Oversees, maintains, and archives copies of official quote, requisition, and purchase order for each Capital requisition.

Maintains & monitors all approved systems for requisition queue as it relates to Open, Pending, On-hold & Complete requisitions in an effort to keep Capital moving.

Minimum Qualifications

High School Diploma and 4 years of related experience utilizing supply chain, business, customer service skills or an equivalent combination of education and experience.

Experience with general bookkeeping and accounting principles.

Additional Qualifications (nice to have)

College coursework or an associate degree in accounting, supply chain/logistics management or related field preferred.

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services:

Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. OccasionalExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      OccasionalExposure to or subject to noise, infectious waste, diseases & conditions.     OccasionalExposure to interruptions, shifting priorities & stressful situations.      FrequentAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     ContinuousAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.    ContinuousPerform manual dexterity activities & / or grasping / handling.     FrequentAbility to climb, kneel, crouch & / or operate foot controls.     OccasionalUse a computer / other technology.     ContinuousSit with the ability to vary / adjust physical position or activity.     FrequentMaintain a safe working environment & use available personal protective equipment (PPE).     OccasionalComply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.     ContinuousAbility to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     FrequentLift a maximum of 30 pounds unassisted.     OccasionalUse upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     OccasionalWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. ContinuousEncounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     OccasionalPerform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Occasional

Indirect Healthcare / Support Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     FrequentLift a maximum of 30 pounds unassisted.     OccasionalExperience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   OccasionalEncounter a clinical / patient facing / hands on interactive work environment.     OccasionalWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     ContinuousWork outdoors with variable external environmental conditions.      Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.