Amman, Jordan
9 days ago
Capital Projects & Infrastructure (CP&I) Managed Services Analyst

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Capital Projects

Management Level

Associate

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Job Description

Job Summary:

What does this role aim to achieve in the firm/what impact does the role create 

A career in our Capital Projects & Infrastructure Managed Services team will provide you with the opportunity to help our clients understand where they might have vulnerabilities and develop solutions to manage the risks involved. We prevent, respond to, and remediate a wide range of business threats, risks and complex issues.

 

Our team helps clients plan, finance, manage and deliver large scale capital projects and infrastructure. You’ll help the team manage the risks of a capital project through planning, managing costs, developing goals that align with the business, and records management.

Roles and Responsibilities:

Daily tasks and delivery expectation 

You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Working on masterplans, design management, construction management, asset development, CAPEX optimization, contract and claim reviews, dispute resolution, supply chain & procurement, project monitoring and controls, and governance across multiple industries such as real estate and infrastructure.

Support in the development project plans, outlining tasks, timelines, and resource requirements.

Assist in estimating project costs, monitoring budgetary adherence, and identifying cost-saving opportunities.

Contribute to the development and maintenance of project schedules, ensuring alignment with project goals and deadlines.

Participate in risk identification and assessment activities, providing input to mitigate potential project risks.

Maintain effective communication with cross-functional teams and stakeholders to ensure project progress and address any challenges.

Support in monitoring project budget, tracking cost, supervising expenditure, processing payments, ensuring adherence to schedule and reporting any deviations or schedule slippages.

Create and manage project documentation, including reports, progress updates, and technical documentation.

Support the implementation of quality control measures to ensure deliverables meet established standards.

Support in procurement activities including drafting RFPs, administering tenders and evaluating technical and commercial bids

Work collaboratively with multidisciplinary teams to achieve project objectives.

Support in reviewing contractual claims, analyzing project documentation and ensuring adherence to contractual agreements.

Support in analyzing contractual entitlement of claims and associated cost and time impacts

Expected Skills:

Specific learned abilities or technical skills 

Overall Project Management

Cost Management and Budgeting

Time Management

Procurement and Tendering

Communications Management and Reporting

Stakeholder Management

Risk Management

Claims Management

Project Controls

Contract Management

Data Analysis

Expected Competencies:

Values, behaviors & attitude

Leadership

Strategic mindset 

Stakeholder management

Ability to influence

Communicate with impact 

Project management

Results driven

Drive organizational excellence

Required Language Skills:

Proficient in written and spoken English and Arabic.

Minimum Education and Specific Qualification:

Bachelor’s Degree in Engineering or equivalent

Project Management Professional (PMP) certificate is a plus

Years of Experience:

Upto 3 years of professional work experience in project management and project controls, including cost and time management, procurement and tendering, reporting and communications, preferably in the Middle East region

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Legal Document Review, Managed Services, Optimism {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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