Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and steer your career towards success with AAA Club Alliance! As a Car Care Manager for AAA, you'll oversee operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of managing a state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today! Location Address: 7009 West Broad Street, Richmond, VA 23294 At AAA, your success is our success. As a Car Care Manager, we can offer you: + Competitive compensation based on experience, plus opportunities for monthly incentive bonuses based on store performance. + Paid Time Off. Accruals begin day one and you can use 1 week before you accrue it! And, we offer 8 paid holidays! + Retirement savings. Our 401(k) plan offers you a 100% company match on the first 7% you contribute to maximize your retirement savings. + Health Coverages. 4 Medical plans offered to meet your needs including prescription coverage. We also offer 2 Dental plans, and a Vision Coverage plan. + Life Insurance. We pay for your life insurance! You can also choose additional life insurance coverage for yourself, spouse or dependent. And we offer supplemental insurance coverages, including pet insurance! + Flexible Spending Accounts for Dependent Care, Health Care and Medical Care. + Employee Assistance and Wellness Programs to promote work-life balance and be a guidance resource for Physical, Financial, Mindfulness and Community health. + Educational Assistance. We encourage you to increase your business capabilities and knowledge through education – whether a single course study or a degree program – up to $5,250 per year reimbursed. + Free AAA Membership and Discounts. In addition to a free AAA membership, we offer plenty of discounts on automotive repair, travel, insurance and merchandise. What our Car Care Managers do: + Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs. + Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis. + Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management. + Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales. What you will need to succeed: + Associates Degree or equivalent education/experience preferred. + Six years’ experience in the automotive industry, or equivalent, including three years in a management role. + National Institute of Automotive Service Excellence (ASE) certification preferred. + Must possess and maintain a valid operator’s license, five (5) years driving experience with an excellent record and the ability to operate both automatic and manual transmissions on passenger vehicles and light and medium duty trucks. + Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications. + The ability to complete satisfactory Pre-Employment Screenings (background check and drug screening) if offered the position. + Authorized to work in the USA. ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care