Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific process area

Working in a shared service organization

Being a good team player and influencing others

Process design and mapping, and business requirement gathering experience

Communicating effectively, applying interpersonal skills and taking initiative

More about this role

The Car Fleet Advisor role is a part of the People Experience Team that is responsible for the end-to-end people service delivery processes. This team works with People Managers and Employees, driving self-service and optimizing the employee experience across the ‘moments that matter’.

Responsibilities:

Organization of car fleet including:

Allocating new joiners/promotions a car.

Arranging the return of a leaver’s car.

Administration of cars, legal and internal documents, coordinating with leasing provider, updating and checking data, handling car fines.

Managing local policies, car fleet related articles and promoting self-service for car-related queries.

Liaising with People Team/Leads for updates, organization announcements and sensitive topics.

General support and queries.

Managing local pool car reservations/ maintenance & tyre changes.

Car Fleet Operations

Regular operational reviews, solving operational queries ; Issues, escalations from 3rd party

Decisions on car reallocations: ensuring surplus cars are optimized, matching surplus cars with Company car and perk car drivers needs

Maintaining accurate Fleet database   (monthly)

Sharing new starter eligibility

Receive files and sending to payroll (can be more than 1 element) monthly

Check payroll files monthly

Timely forwarding of all employee related fines

Car Fleet related payments management

Public transport benefit:

Coordinating with vendor and procurement, admin, approval of requests and invoicing. Employee center article updates and general queries & support on the topic.

What extra ingredients you will bring:

Previous working experience in a global organization in an international context

Experience working with variety of stakeholders across different functions and seniority levels

Proven experience in collaborating with senior stakeholders

Familiarity wit car fleet related topics is a plus

Excellent command of English & German (mandatory)

Excellent communication and interpersonal skills

Customer centric attitude & drive for results.

Work schedule:

full-time role in a hybrid model

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Service Operations (Delivery)

Global Business Services