The General Manager or “Site Leader” is charge of all day-to-day operations. Your primary focus will be Hiring, scheduling and training all employees as well as managing their professional development. Customer service is the focus of all team members, and the General Manager is tasked with ensuring that all team members strive for Excellence in that area. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. We are an innovative company which offers a variety of careers paths, from facility maintenance, retail leadership, district management, accounting and marketing. With a commitment to generosity, Tommy's Express is dedicated to treating co-workers and guests like family. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities. Primary Job Functions Hiring and Terminations Daily Schedules for all employees Staff Training Weekly Site Self Audits Process and procedure implementation and training Customer complaints and damage claims management Assist in site marketing plans and follow-up with measurable details Essential Functions Perform group meetings and trainings with staff at all levels Ability to perform training on equipment, hardware and software Assist in personnel issues as well as hiring and terminations Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Comply with safety regulations and maintain clean and orderly work areas. Perform all other tasks as assigned Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. All safety equipment is provided. Basic Competencies & Requirements Basic understanding and use in Excel and other office applications Technical & Mechanical Capacity Ethical Conduct Communication Proficiency Results Driven Self-motivated behavior Completion of high school or trade school. Courteous people skills Enjoy a fast-paced work environment Ability to problem solve challenges and shift priorities quickly Maintain a clean and organized work space Ability to use a computer, tablet, smart phone, software, and the internet Ability to speak and hear Requires driving, standing, walking, bending, kneeling, crouching, and climbing ladders. Must occasionally lift and/or move items over 50 pounds Safety Requirements Ladder safety Electrical Hazards & Lock-Out, Tag-Out First Aid Fall Protection Personal Protective Equipment