At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!
FTE: 1.000000
Shift: Varies
Location: ATRIUM
Summary:
With indirect supervision, the Care Associate/Care Tech II performs clerical functions including but not limited to: patient reception, appointment scheduling, computer data entry, maintains patient files, and sorts office mail. Performs functions related to billing includes enters charges, collects and posts payments, and reconciles deposits. Obtains patient vital signs, administers injections, performs pulmonary function tests, draws labs, conducts Breath Alcohol tests, audiometric testing, assists physician with procedures, prepares for procedures as necessary, answers the telephone, performs drug screens and other duties as assigned.
Experience/Education Requirements:
High school diploma or its equivalent preferred.Ability to spell, alphabetize and count accurately.Ability to work in an automated environment required.Knowledge of medical terminology helpful.Previous clinical experience preferred including the ability to take vital signs, phlebotomy, EKG, and injections.Experience in a healthcare setting preferred, including customer service/receptionist experience.License or Certification Requirements:
DOT certification preferredDATIA certification preferredAudiometric testing certification preferredBreath Alcohol testing certification preferredMedical Assistant Certified preferredCPR certification preferred depending on staffing needs
Responsibilities:
Administers subcutaneous injections per RMG policy.Performs venipunctures and non-blood specimen collection according to policy.Answers telephone/takes messages.Assists physician and/or nurse with procedures for immediate care and occ med follows ACOEM protocols for workman's compensation.Checks patients in and collects appropriate payments for Agility and EPIC.Cleans exam rooms.Collect and documents clinical data in EPIC and Agility according to protocol.Completes proper documentation for referrals in Agility and EPIC applications.Documents missed appointments in patient record in Agility.Files/scans patient test results, records, and other paperwork timely and accurately in Agility.Follows established policies and procedures for RMC/RMG and all software applications.Greets patients courteously and escorts them to the exam room.Keeps current on all certifications (DOT drug and alcohol, audio) if applicable.Maintains POCT quality control and unknown specimen proficiencies.Performs accurate computer data entry of tests/procedures orders, patient demographics and patient charges in EPIC and Agility applications.Performs drug screens/BAT and assists providers in initial injury treatment.Performs electrocardiograms.Performs functions related to the billing process including ICD-10 and CPT coding. Enters charges, collects and posts payments, reconciles deposits for billing for Agility application.Performs glucometer/cholesterol testing.Performs pulmonary function tests, pulse oximetry, nebulizer treatments as instructed by provider.Proficient at Agility registrations.Schedules patient clinical appointments/diagnostics and follow-up appointments in Agility and EPIC applications.Takes accurate patient vital signs and documents in Agility and EPIC.Performs accurate registrations and demographics in Agility and EPIC systems per protocol. Collects and documents clinical data.Fills supply orders from other RMG Immediate Care offices for occ med supplies. Helps with supplies for onsites, physicals, drug screen, wellness, fit testing.Part of on call staff for drug and alcohol testing for after hour post accident and reasonable suspicion collections per WFH company protocols. May work at other location onsite per managers discretion for coverage.
Credentials:
Essential:
* BLS
Education:
Essential:
* HIGH SCHOOL DIPLOMA
Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.
Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.
Other information:
Exposure/Sensory Requirements:
Exposure to:
Chemicals: Copy machine toner, fax machine toner, household cleaners, bleach, alcohol, peroxide, and liquid nitrogen.
Video Display Terminals: Average
Blood and Body Fluids: Some potential due to vomit, diarrhea, blood and other body fluids, but the use of Universal Precautions and protection reduces risk.
TB or Airborne Pathogens: Exposure to patients.
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Needed for presentations/training, telephone communication, facilitate meetings.
Vision: Needed to read memos and literature.
Smell: Electrical/fire safety.
Hearing: Needed for telephone communications, meetings, and listening to employee concerns.
Touch: Need to write, do computer entry, filing.
Activity/Lifting Requirements:
Average Hours per Week: 20-40
Shift: Days/Evenings
Percentage of time during the normal workday the employee is required to:
Sit: 10%
Twist: 5%
Stand: 40%
Crawl: 0%
Walk: 20%
Kneel: 0%
Lift: 5%
Drive: 5%
Squat: 5%
Climb: 0%
Bend: 5%
Reach above shoulders: 5%
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Occasionally
Up to 35 lbs: Occasionally
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Carry charts from file cabinets to exam room or desk; stock rooms with supplies, carry supplies from med room to patient room. Place supplies in cabinets, move chairs and boxes. Put babies on scale, walk from room to scale in hall, then back to room.
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 10
Twist: 5
Stand: 55
Crawl: 0
Walk: 15
Kneel: 0
Lift: 10
Drive: 0
Squat: 10
Climb: 0
Bend: 2
Reach above shoulders: 5
Repetitive use of hands (Frequency indicated):
Simple grasp up to 10 lbs. Normal weight: 70%
Pushing & pulling Normal weight: 30%
Fine Manipulation: Writing, calculator, and computer keyboard.
Repetitive use of foot or feet in operating machine control: Not Required
Environmental Factors & Special Hazards:
Environmental Factors (Time Spent):
Inside hours: 8
Outside hours : 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere: Odors
Special Hazards:
Protective Clothing Required: