Job Summary:MaineGeneral Health is a leading healthcare system, proud of our culture of excellence, compassion, and collaboration that extends to our patients, families, and team members. We are seeking a detail-oriented and customer-focused Care Coordination Assistant to join our Mohs surgical services team. This is an exciting opportunity for someone passionate about providing exceptional support in a dynamic healthcare environment.

Job Description:

The Opportunity
In this role, you will provide vital administrative and scheduling support for the Mohs surgical service line, ensuring seamless coordination of patient care and team operations. If you thrive in a fast-paced environment and have a passion for healthcare excellence, we’d love to hear from you!

What You’ll Do

Coordinate scheduling and administrative services for Mohs procedures, including referral management and patient check-out.Review and prioritize referrals with the Mohs surgeon(s) to allocate procedures appropriately within the schedule.Serve as the primary contact for phone inquiries, offering excellent customer service to patients and providers.Facilitate external reconstruction referrals to plastic surgery and ophthalmology as needed.Maintain and organize provider Outlook calendars, clinic schedules, team meetings, and huddles; prepare minutes and other administrative tasks.Support the clinical team with operational needs as required.Inventory and order supplies to ensure patient needs are consistently met.

What You Bring

A strong background working in a medical environment.Exceptional customer service skills, with the ability to build positive relationships with patients and colleagues.Critical thinking skills and the ability to make sound decisions in a fast-paced environment.Proven ability to work with minimal supervision while managing multiple priorities effectively.Proficiency in administrative tasks such as scheduling, inventory management, and communication tools (e.g., Outlook).

Scheduled Weekly Hours:36

Scheduled Work Shift:

Job Exempt: No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.Employees have access to industry-leading leave for new parents.A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.Tuition Reimbursement is available to all employees to further develop skills and career.We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .