Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are

team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of

positive change.

The Case Management Care Coordinator, Utilization Management is a member of the healthcare team and is responsible for coordinating, communicating, and facilitating the clinical progression of the patient's treatment. Accountable for a designated patient caseload; the Care Coordinator, Utilization Management plans effectively in order to manage length of stay, promote efficient utilization of resources and ensure that care meets evidence-based practice standards and regulatory/payor requirements and follows the state of New Jersey regulations for Nursing.

Responsibilities

A day in the life of a Care Coordinator, Utilization Managerment at Hackensack Meridian Health may include:

Follows departmental workflows for utilization review activities including admission reviews, admission denials, continued stay reviews, continued stay denials, termination of benefits, communication of information to insurance company, billing certifications, concurrent managed care denial appeals and retrospective medical record utilization reviewsObtains and evaluates medical records for inpatient admissions to determine if required documentation is presentObtains appropriate records as required by payer agencies and initiates physician advisor's review as necessary for unwarranted admissionsPerforms chart reviews for appropriateness of admission and continued hospital stay applying appropriate clinical criteria, performs admission review within 24 hours or the first business dayRefers cases not meeting criteria to the physician advisor or designated vendor for determination and actionParticipates actively on appropriate committees, workgroups, and or meetingsIdentifies and refers quality issues for review to the Quality Management ProgramParticipates in multidisciplinary rounds, specific to assigned unitsBrings forth issues which impact discharge and length of stay in a timely mannerPerforms appropriate reassessments and evaluates progress against care goals and the plan of care and revises plans, as neededCollaborates with all members of the multidisciplinary team to support length of stay reduction and observation management goalsProvides appropriate CMS documents to the patient and family/support person as per regulatory guidelines (ie., Important Message 4 to 48 hours prior to discharge, appeal and HINN notices)Maintains annual competencies and completes training and continuing education in applicable platforms. (Epic, Xsolis Cortex, Enterprise Analytics, Google Suites) Qualifications

Education, Knowledge, Skills and Abilities Required:

BSN or BSN in progress and/or willing to acquire within 3 years of hire or transfer into the positionEffective decision-making skills, demonstration of creativity in problem-solving, and influential leadership skillsExcellent verbal, written and presentation skills Moderate to expert computer skills Familiar with hospital resources, community resources, and utilization management 

Licenses and Certifications Required:

NJ State Professional Registered Nurse LicenseAHA Basic Health Care Life Support HCP CertificationCare Management certification by a nationally recognized organization within 1 year Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.