care engagement specialist 2. + tacoma , washington (remote) + posted october 9, 2024 **job details** summary + $18.99 - $19 per hour + temporary + high school + category management occupations + referenceAB_4625644 job details Randstad is seeking a professional healthcare candidate who resides in the state of WA. Experience with data entry, inbound and outbound calls, reviewing and analyzing data. Preivous healthcare experience and experience with speaking to members and providers. MS Excel and Outlook and ability to learn new systems. salary: $18.99 - $19 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Make outbound or receive inbound calls from members to schedule doctor appointments, assist members that need to complete Health Needs Screenings or make payments to become eligible for enhanced benefits. Influence members to take advantage of additional benefits available by educating members on enhanced services that are available and recommending preferred providers. Educate members on utilization of Emergency Departments in non-emergent conditions and the impact to their benefits. Identify and overcome barriers in order for members to complete needed health screenings, obtain needed services or make payments to secure enhanced benefits. Review each member profile prior to outreach to identify areas of opportunity, which includes but is not limited to reviewing additional benefits available for members and identify opportunities for members to become eligible for additional benefits. Skills + Written Communication + Appointment Scheduling + Analytical Thinking + Medical Coursework Qualifications + Years of experience: 2 years + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. **get in touch** we are here to help you with your questions. JM **jamee murray** + +1 602 200 3916 (tel:+1 602 200 3916) + jamee.murray@randstadusa.com