This position will cover the Mission Hills/Burbank area.

The Care Transition Associate performs a variety of patient-centered administrative tasks to support care coordination within acute care hospital hubs. This care transition work is focused on post-acute care needs for patients requiring home health, hospice, home infusion and home medical equipment. Support patients and families with their specific discharge plan and plan of care for home health and hospice referrals. The Care Transition Associate supports the work of business development by ensuring a high level of customer service and connection between our patients and referral sources increasing the volume of patients accessing care through Providence post-acute ministries, including home health, hospice/palliative care, home infusion, home medical equipment and other referrals.

This role will collaborate closely with other business development team members to build referral volumes in the hospital and develop opportunities for educational outreach that will enhance service awareness and access. Additional duties assigned may include collaboration with local Service Line leadership in essential meetings, reporting on tactical plans, training/orientation, and day-to-day support of the business development staff.

Providence caregivers are not simply valued – they’re invaluable. Join our team at PSCS Divisional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Associate's Degree or equivalent educ/experience High school diploma or equivalent plus three years of work experience is equivalent to the Associate's degree. Demonstrated work experience with patients and families. Work experience, preferably in health care setting, providing customer service and administrative support to professionals.

Preferred Qualifications:

Coursework/Training: Medical terminology. Coursework/Training: Health care training. Coursework/Training: Educational courses in healthcare. MS Word and Excel software programs. Experience with Epic electronic medical records (EMR).

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.