Cargo Customer Service Agent
Staff Management | SMX
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
SM Cargo offers a variety of employment opportunities in the fast-paced air cargo industry. From acceptance to build-up to delivery, SMCargo agents work with care and precision to safely handle our client's shipments on all modes of traveling. Join our team of problem solvers working with one of the world's largest airline cargo operations. As part of SM Cargo, you'll earn a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
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Perks & Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Sick Leave, Paid Time Off, Advancement Opportunities.
Shifts: 1st Shift, 2nd Shift, 3rd Shift.
Employment Types: Full Time, Long Term.
Pay Rate: $15.00 / hour
Duties:
Department Responsibilities may vary which may include:
+ Efficient processing of all logistical activities: on time and to a high standard with assured adherence to local and international legislation
+ Contribute to the continuous adaptation and development of the procedures and processes within the area of logistics
+ Track shipments and update the status of goods to relevant parties
+ Prepare and manage documentation such as bills of lading, transport manifests and customs entries
+ Ensure timely and efficient transportation of goods
+ Coordinate with warehouse staff to ensure proper storage and handling of goods
+ Provide excellent customer service by addressing internal and external client inquiries and concerns
+ Resolve any freight delivery issues such as delays or mishandlings
+ Communicate with internal and external clients, shipping agents, and freight carriers
+ Manage hazardous cargo requirements
+ Ensure all paperwork is accurate and complies with regulations
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Position Requirements:
Other Skills We Hope to See:
+ Excellent communication skills both verbal and written
+ Ability to multi-task in a high volume, fast-paced working environment
+ High attention to detail and strong organizing skills
+ Comfortable working in a team environment
+ Strong problem-solving skills and ability to innovative solutions
+ Ability to grasp complex systems and problems
+ Familiarity with standard computer programs such as Outlook, Word, etc.
Additional Requirements:
+ Must be able to proficiently speak, read and write in English
+ Must be able to pass skills test
+ Availability to work flexible working hours (including weekends & holidays)
+ Must be able to obtain and maintain all required City of Houston and Customs Border Protection badge and seal
Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 40 pounds., required education: HS Diploma or GED.
Work Location: United Cargo-5001, Houston, TX 77032.
Job Types: Customer Service Rep, Shipping and Receiving, Warehouse, Administrative/Clerical.
Industry: Warehouse/Distribution.
The hourly rate for this position is anticipated between $15.00 - $15.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home .
Staff Management Solutions, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
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